At a Glance
- Tasks: Manage commercial property claims and support customers through the claims process.
- Company: Intact Insurance, a forward-thinking company transforming the insurance industry.
- Benefits: Annual bonus, hybrid working, 25 days leave, and career development opportunities.
- Other info: Inclusive culture with flexible working options to support work-life balance.
- Why this job: Make a real difference in people's lives while building your career in insurance.
- Qualifications: Experience in handling commercial property claims and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
As a Commercial Property Claims Handler at Intact, you will be responsible for managing commercial property claims and supporting customers and brokers through the claims process. The role offers the opportunity to work on a varied caseload, build technical claims experience, and develop your career within a supportive and well‑established insurance business. You will be part of a collaborative team with access to training, clear processes, and opportunities to progress.
You’ll make an impact by:
- Investigating and managing commercial property claims from first notification through to settlement, progressing claims promptly and in line with agreed service standards and business objectives.
- Supporting customers and brokers throughout the claims journey, ensuring consistent communication and adherence to agreed claims processes and service propositions.
- Applying technical claims knowledge to assess liability, resolve queries, and agree settlements accurately and fairly.
- Sharing knowledge and best practice with colleagues, supporting team capability and continuous improvement.
Your skills and experience:
- Previous experience handling commercial property claims, with a good understanding of policy wording, coverage, and claims processes.
- Ability to manage a varied claims caseload, progressing claims efficiently while meeting service standards and deadlines.
- Good communication skills, with experience dealing with brokers, policyholders, loss adjusters, and internal teams.
- Good attention to detail and sound judgement when assessing liability, reviewing documentation, and agreeing settlements.
Why you’ll love it here:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment: We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work‑life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Commercial Property Claims Handler in Manchester employer: RSA Security LLC
At Intact Insurance, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. As a Commercial Property Claims Handler, you will benefit from flexible working arrangements, comprehensive training, and a collaborative team environment, all while making a meaningful impact in the insurance industry. With competitive benefits such as an annual discretionary bonus, generous pension contributions, and a commitment to diversity and inclusion, Intact is dedicated to helping you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Property Claims Handler in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at Intact Insurance. A friendly chat can open doors and give you insights that might just help you land that Commercial Property Claims Handler role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical claims knowledge. Be ready to discuss how you've handled claims in the past and how you can apply that experience to support customers and brokers effectively.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate how you can keep everyone in the loop throughout the claims process. Remember, it's all about making the journey smoother for customers and brokers alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Intact team and contributing to our mission of making insurance simpler and more responsive.
We think you need these skills to ace Commercial Property Claims Handler in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous experience with commercial property claims and any relevant technical knowledge to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Share specific examples of your past successes in handling claims to make your application stand out.
Showcase Your Communication Skills:Since good communication is key in this role, ensure your written application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and for you to stay updated on your progress!
How to prepare for a job interview at RSA Security LLC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial property claims, including policy wording and coverage. Being able to discuss specific examples from your experience will show that you’re not just familiar with the processes but also understand the nuances involved.
✨Communicate Clearly and Confidently
Since the role involves liaising with customers, brokers, and internal teams, practice articulating your thoughts clearly. Use examples to demonstrate your communication skills, especially how you've handled queries or resolved issues in the past.
✨Showcase Your Attention to Detail
Prepare to discuss how you assess liability and review documentation. Bring examples of how your attention to detail has positively impacted your previous claims handling, as this is crucial for ensuring accurate settlements.
✨Emphasise Team Collaboration
Intact Insurance values teamwork, so be ready to share experiences where you’ve worked collaboratively. Highlight how you’ve supported colleagues or contributed to team improvements, showing that you can thrive in a supportive environment.
