At a Glance
- Tasks: Investigate and advance casualty claims to closure while supporting customers throughout the process.
- Company: Established claims team with a focus on inclusivity and employee empowerment.
- Benefits: Annual bonus, generous pension contributions, hybrid work, and 25 days leave.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: Experience in handling injury claims and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Casualty Injury Claims Handler to join our established and experienced Claims Expenses team here on a hybrid basis.
You'll make an impact by: As Casualty Injury Claims Handler, you will be responsible for appropriately and promptly investigating and advancing casualty claims to closure, to achieve business objectives and meet the defined customer service proposition. In addition, you will ensure that customers, brokers and third parties/claimants are supported throughout the claims journey by utilising agreed-upon claims processes, case laws, and defined strategies. You will enjoy utilising your technical knowledge to resolve queries, reach and convey decisions and impart knowledge to others.
Your skills and experience:
- Previous experience working within a Claims department that handles both injury and non-injury claims
- Handling claims up to a value of £100,000
- We handle a wide range of EL and PL claims from across our extensive commercial book of business so previous experience in a similar position would be beneficial
Why you'll love it here: Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI commitment: We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we're here to support you.
Casualty Injury Claims Handler in Manchester employer: RSA Security LLC
Join our dynamic Claims Expenses team as a Casualty Injury Claims Handler, where you'll thrive in a supportive and inclusive environment that values your contributions. With flexible hybrid working options, generous annual leave, and a commitment to career development, we empower our employees to achieve their best while maintaining a healthy work-life balance. Our culture celebrates diversity and fosters growth, making us an exceptional employer for those seeking meaningful and rewarding careers.
