At a Glance
- Tasks: Investigate and advance commercial property claims while supporting customers and brokers.
- Company: Join RSA, a leading insurance company focused on people and innovation.
- Benefits: Enjoy hybrid working, competitive pension contributions, and a range of employee benefits.
- Other info: Embrace a culture of inclusion and flexibility with opportunities for career growth.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Customer service skills and a team-oriented mindset; experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Commercial Property Claims Handler, you will be responsible for appropriately and promptly investigating and advancing claims to closure, to achieve business goals and meet the defined customer service proposition. You will ensure that customers and brokers are supported throughout the claims journey by utilising agreed-upon claims processes. You will enjoy utilising your technical knowledge to resolve queries, settle claims and impart knowledge to others.
Experience and skills
- Ideally you will have previous experience working as a Commercial Property or General Insurance Claims Handler. However, this experience is not essential as full support and training will be available for the right candidate.
- Excellent customer service skills.
- Able to work as part of a team and meet deadlines while understanding process improvements.
About RSA and the role
At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with the opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, with a presence in North America, the UK and Europe. We have a bold ambition to become the best Commercial Lines business in the UK.
Role details
We are currently recruiting for a Commercial Property Claims Handler to join our established and experienced Commercial Claims team here at RSA on a hybrid basis. At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.
Development and culture
We'll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
Inclusion and flexibility
We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. We understand that home life is a priority and are happy to consider reduced hours or job shares.
Next steps
If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Commercial Property Claims Handler in Manchester employer: RSA / More Than
At RSA, we prioritise our people, offering a supportive and flexible work environment that fosters growth and development. As a Commercial Property Claims Handler, you'll benefit from hybrid working arrangements, comprehensive benefits including generous pension contributions, and the opportunity to be part of a transformative journey within a diverse and inclusive team. Join us to make a meaningful impact while enjoying a balanced work/life dynamic in a company that values individuality and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Property Claims Handler in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like RSA / More Than). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like RSA / More Than. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial Property Claims Handler in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at RSA / More Than.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at RSA / More Than. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at RSA / More Than
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at RSA / More Than to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at RSA / More Than, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding RSA / More Than's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
