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For Companies At a Glance
- Tasks: Drive impactful research and insights to shape strategic decisions across the business.
- Company: Intact Insurance, a forward-thinking company transforming the insurance landscape.
- Benefits: Annual bonus, generous pension contributions, 25 days leave, and career development opportunities.
- Other info: Inclusive culture with flexible working options and support for personal growth.
- Why this job: Make a real difference in customer experience and business growth while developing your career.
- Qualifications: Strong research skills, data analysis experience, and ability to communicate insights effectively.
The predicted salary is between 40000 - 50000 £ per year.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a Team
In your role, you will shape how customer and market insight informs decision making across Intact Insurance UK. You will help marketing and the wider business make confident, evidence based choices that strengthen customer outcomes, broker experience and sustainable growth. Your contribution will connect insight to action, ensuring research delivers real value across Commercial and Specialty Lines.
You’ll make an impact by:
- Defining, delivering and championing actionable research and insight that informs strategic, tactical and operational decisions across marketing and the wider business.
- Bringing insight to life through clear and engaging communication, providing direction and confidence for stakeholders at all levels.
- Working in partnership with colleagues and external suppliers to add value to research by connecting multiple data and insight sources.
- Shaping and delivering the research and insight programme across Commercial and Specialty Lines to support customer advocacy, broker experience, brand leadership and growth.
- Influencing better customer and business outcomes through stakeholder engagement, actively participating in the advancement of our strategic objectives while ensuring activity is delivered within agreed budgets.
- Keeping up to date with customer experience and marketing data trends and best practices, proposing innovative initiatives and adapting team activities to maximize the impact on organizational objectives.
Your skills and experience:
- An excellent understanding of research, analysis and insight methodologies, with the ability to translate findings into meaningful and usable recommendations.
- Experience using insight and data to inform decisions, prioritise effectively and challenge thinking at both strategic and operational levels.
- A team player with the ability to build trusted relationships with colleagues across teams and job levels as well as external suppliers.
- Solid project management capability, proactiveness and drive, with attention to detail and a focus on accuracy and quality of deliverables.
- Able to deliver research in a compelling way, demystifying insights to generate engagement and impact.
- Knowledge of insurance, including Commercial and Specialty Lines, and awareness of customer experience and marketing data trends, with behavioural science experience as an asset.
Why you'll love it here
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:
- Annual discretionary bonus
- Up to 11% pension contributions
- 25 days annual leave + bank holidays + buy/sell options
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Research & Insight Specialist employer: RSA Group
Contact Detail:
RSA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research & Insight Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at Intact Insurance on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by understanding their mission and values. Show how your skills in research and insight align with their goal of making insurance simpler and more responsive. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your storytelling skills! When discussing your past experiences, frame them in a way that highlights how you’ve used insights to drive decisions. Make it engaging and relatable – we love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Intact Insurance.
We think you need these skills to ace Research & Insight Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Research & Insight Specialist role. Highlight your experience with research methodologies and how you've used insights to drive decisions in previous roles. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since clear communication is key in this role, use your application to demonstrate how you can translate complex data into engaging insights. Share examples of how you've effectively communicated findings to stakeholders in the past. This will help us see your potential impact!
Highlight Team Collaboration: We love team players! In your application, mention any experiences where you've worked collaboratively with colleagues or external partners. Show us how you build trusted relationships and contribute to a positive team dynamic.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you're at it!
How to prepare for a job interview at RSA Group
✨Know Your Research Methodologies
Make sure you brush up on various research, analysis, and insight methodologies. Be ready to discuss how you've used these in past roles and how they can apply to the position at Intact Insurance. This will show that you understand the core of what the role entails.
✨Translate Insights into Action
Prepare examples of how you've taken research findings and turned them into actionable recommendations. Think about specific instances where your insights led to improved decision-making or outcomes. This will demonstrate your ability to connect insight to action, which is crucial for this role.
✨Build Relationships
Since this role involves working with various stakeholders, be ready to talk about your experience in building trusted relationships. Share stories that highlight your teamwork skills and how you've collaborated with colleagues and external suppliers to achieve common goals.
✨Stay Updated on Trends
Familiarise yourself with the latest trends in customer experience and marketing data, especially within the insurance sector. Bring some innovative ideas to the table during your interview to show that you're proactive and forward-thinking, which aligns with Intact Insurance's commitment to transformation.