Overview
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a team
We are currently recruiting for a Casualty Claims Handler to join our established and experienced Claims Expenses team here on a hybrid basis
Responsibilities
As Casualty Claims Handler, you will be responsible for appropriately and promptly investigating and advancing casualty claims to closure, to achieve business objectives and meet the defined customer service proposition.
In addition, you will ensure that customers, brokers and third parties/claimants are supported throughout the claims journey by utilising agreed-upon claims processes, case laws, and defined strategies. You will enjoy utilising your technical knowledge to resolve queries, reach and convey decisions and impart knowledge to others.
Qualifications
- Previous experience working within a Claims department that handles both injury and non-injury claims
- Handling claims up to a value of £100,000
- We handle a wide range of EL and PL claims from across our extensive commercial book of business so previous experience in a similar position would be beneficial.
Why you\'ll love it here
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to
- Company Car
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Casualty Claims Handler - Fixed Term Contract in Manchester employer: RSA Group
RSA Group is an exceptional employer located in Horsham, offering a dynamic work culture that prioritises collaboration and innovation within the CIO Security team. Employees benefit from competitive perks including an annual bonus, substantial pension contributions, and generous leave, all while contributing to a mission that enhances cyber resilience and protects customers. With a strong focus on professional growth and a commitment to shaping the future of insurance, RSA Group provides a meaningful and rewarding environment for its team members.
