Senior HR Communications Strategist | Hybrid in London

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

We are currently recruiting for a Senior Consultant - HR Communications to work as part of the Internal Communications team based in London on a hybrid basis. This role is a 12-month secondment.

As Senior Consultant, HR Communications you will establish professional working relationships with HR partners and expertly lead communications projects that deliver on HR's strategic priorities. Your role involves owning accountability for the planning and delivery of comprehensive internal communications strategies that enhance employee engagement, promote our employee promise, and connect the dots with Intact's purpose, values, objectives and strategy.

You will make an impact by:

• Establishing good relationships with HR partners to understand their business needs, collaborating and supporting projects that deliver on HR’s strategic priorities.
• Collaborating with communications colleagues across Internal Communications, the business and global markets to drive collaboration, align communication efforts, and maximise impact.
• Influencing positive outcomes through persuasive and effective stakeholder management, enabling buy-in and engagement.
• Developing and executing comprehensive internal communications strategies that enhance employee engagement, promote our employee promise, build up employee pride, and connect the dots with Intact's purpose, values, objectives and strategy.
• Researching and providing recommendations on innovative and creative ways to tell stories and achieve communications objectives, leveraging different tactics including video and events.
• Exhibiting exceptional writing skills to draft and edit engaging content for internal and external channels.
• Participating in setting priorities and driving operational efficiencies to meet or exceed the goals set by senior leaders.
• Driving change with innovative approaches to communications by staying informed of industry trends and best practices.
• Leading communication project teams; reviewing team members' work and, in some instances, delegating tasks.

Your skills and experience:

• Extensive experience in HR communications, including stakeholder engagement and change management.
• Strategic thinking skills paired with a forward-thinking approach.
• Exceptional written and verbal communication skills.
• Ability to balance multiple priorities with good organisational skills.
• Demonstrable experience collaborating with senior stakeholders.
• Highly computer literate with good command of MS Office suite (Word, PowerPoint, Excel, Outlook, SharePoint, etc.).
• Experience with SharePoint Online and Staffbase is advantageous.

Why you'll love it here:

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment: We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.