This role is to be based in either Maidstone, Horsham or London Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive. Shape the futureWe're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. Grow with usWe're customer-driven, community-focused, and committed to helping our people grow. Win as a TeamThe Commercial Manager is accountable for P&L performance across defined panels of brokers, leading a team of Senior Trading Underwriters and Trading Underwriters to deliver growth, profitability, retention and portfolio quality. You'll make an impact by: Developing and executing broker strategies and business plans, driving growth, retention and portfolio performance across assigned broker panels. Leading broker engagement activity, building great market relationships and ensuring delivery of a compelling customer and broker proposition. Driving team engagement, capability development and performance management, creating a high-performing culture that supports commercial success. Ensuring compliance with policies, standards and regulatory requirements, identifying opportunities to improve customer outcomes and operational effectiveness. Resolving complex trading and underwriting issues, escalating strategic matters appropriately. Influencing stakeholders through excellent communication, commercial insight and data-driven decision making. Maintaining a consistent operating rhythm across Regions, working closely with fellow Commercial Managers to share insight, align delivery and drive underwriting excellence. Actively contributing to the Commercial Manager community of practice, promoting collaboration, consistency and best practice across the Regional business. Considerable experience in Commercial Lines underwriting and broker trading, with a proven ability to deliver P&L outcomes through effective broker engagement, business planning, portfolio management and team leadership. Proven experience as an effective people leader, extensive supervisory experience, capable of building high performing teams, managing performance and delivering consistent underwriting and commercial results across a defined portfolio. Solid understanding of functional processes and ability to apply judgment within defined policies. Digital fluency and ability to use tools for planning and monitoring. As a permanent member, here's what you can look forward to: Annual discretionary bonusUp to 11% pension contributionsHybrid working + flexible hours25 days annual leave + bank holidays + buy/sell optionsHealth & wellbeing + virtual GPCareer development and mentoringInclusive culture + employee networksShare investment optionsOur DEI Commitment: We celebrate individuality and believe our differences make us stronger. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
Commercial Director (Homebased) in London employer: RSA Group
Intact Insurance is an exceptional employer that prioritises employee growth and well-being, offering a hybrid work environment in the vibrant cities of Manchester and Liverpool. With a strong commitment to community and customer service, employees benefit from generous annual leave, substantial pension contributions, and a culture that fosters collaboration and personal development. Join us to make a meaningful impact in the insurance industry while enjoying the flexibility and support needed to thrive in your career.
