Technical Business Analyst in Horsham

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future: We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us: We’re customer‑driven, community‑focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team: We’re looking for an experienced Technical Business Analyst to join our Underwriting, Pricing & Risk Platform team, where you’ll play a pivotal role in delivering change across our pricing platform. This role is ideal for a technical Business Analyst with a solid understanding of the insurance domain, who enjoys working closely with engineers and platform teams while remaining deeply connected to business stakeholders. This is a hybrid role based from either London or Horsham.

You’ll make an impact by:

• Translating requirements into clear functional and non‑functional specifications aligned to business outcomes
• Interpreting and interrogating technical documentation, data and system designs at a detailed level
• Identifying, containing and proposing solutions to system or platform deficiencies
• Maintaining a holistic view of pricing platforms to understand cross‑functional impacts of change
• Supporting workstream planning to ensure successful delivery
• Adhering to, and helping evolve, BA Centre of Excellence standards
• Effectively managing risks, issues and stakeholder expectations

Your skills and experience:

• Experience working as a Business Analyst within insurance, underwriting, or pricing environment
• Excellent analytical and problem‑solving skills, with the ability to communicate complex information clearly
• Solid knowledge and application of business analysis frameworks, methodologies and best practices
• Comfortable working closely with technology teams, including detailed analysis of systems and data
• Experience supporting delivery in Agile environments (with flexibility to adapt as needed)
• Hands‑on experience using tools such as JIRA, Confluence and Visio
• The ability to work resourcefully, navigate ambiguity and build trusted relationships at all levels

Why You’ll Love It Here: Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• 25 days annual leave + bank holidays + buy/sell options
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment: We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work‑life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.