Director Portfolio Delivery in Horsham

You will oversee and ensure accountability for the end-to-end Technology and Change delivery, including system ownership and management of key risks and vulnerabilities associated with those systems. Within that accountability there will be a need to plan for and deliver significant programmes within a portfolio of change, made up of a series of interrelated projects and workstreams.

You’ll make an impact by:

• Overseeing a budget related to the Portfolio with responsibility for line management or matrix management.
• Organising and leading teams aligned to the Business Unit and Portfolio Strategy with clear understanding of roles in delivering the strategy and defining options to meet the strategic target.
• Owning key systems and applications within the Portfolio and delivering detailed programme cost benefit analysis, full end to end cost management and phases of delivery.
• Coordinating resources with direct and indirect management of SMEs, project managers, business analysts, architects and other key resources responsible for end to end technology change delivery.
• Ensuring delivery adheres to appropriate standards and industry best practice, maintains systems availability, manages and mitigates risks, horizon scans for emerging risks and works closely with Line 2, Line 3, Technology teams, and SMEs.
• Building and evolving a high performing team aligned to business unit strategy, Intact values and LSF, delivering to time, cost and quality through effective governance, reporting and communication with stakeholders.

Your skills and experience:

• Significant experience successfully managing multi-million-pound major programmes from inception to completion with a technology bias and experience across all parts of the end to end delivery cycle.
• Multi-year experience delivering material objectives using iterative delivery models that include leading teams through the transition from waterfall to more iterative ways of working.
• Demonstrated ability to develop and lead high performing teams, evolving team mindset and thinking across different stages of the delivery.
• Extensive leadership and decision making skills including excellent written and verbal communication, with ability to translate across all levels of the business and effectively influence, inform, and manage senior stakeholders and business counterparts.
• Experience in identifying, documenting, analysing and managing issues, risks, benefits and ambiguity, set standards for business change delivery, drive consistent adoption and partner effectively with a diverse range of internal and external stakeholders to deliver agreed outcomes.
• Background in financial services and insurance preferred with knowledge of business operations including policy administration, claims and fulfilment, and experience contributing to the reinvention of end to end technology and change execution models while building and developing assets to support business unit strategy and culture.

Why You’ll Love It Here:

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment:

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.