This an exciting opportunity to join or Credit Control team based in Halifax You'll make an impact by:
- Managing a workload of Broker accounts, collecting premium to terms to minimise debt exposure & risk.
- Cash allocation & reconciliation of broker accounts to ensure accurate account & debt position.
- Dealing directly with internal and/or external customers to deliver high standard of customer service.
- Active identification and resolution of issues arising to maximise collection activity & accuracy of policy records.
- Planning & prioritising your daily activities to investigate financial transactions and identify and influence solutions to problems/barriers arising.
- Engaging with customers and colleagues to maintain open lines of communication, ensure mutual understanding and the prompt resolution of issues arising.
- Highly self-motivated with the ability to take ownership and work independently.
- Ability to work both autonomously and collaboratively as part of a team.
- Good time management skills, with evidence of meeting deadlines.
- Effective influencing and communication skills.
- Demonstrate the ability to prioritise workloads and manage competing demands efficiently.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive.
Shape the future
We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job, you're stepping into a career where you can make a real difference. Grow with us We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive.
Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
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Credit Control Customer Manager in Halifax employer: RSA Group
Intact Insurance is an exceptional employer that prioritises employee growth and well-being, offering a hybrid work environment in the vibrant cities of Manchester and Liverpool. With a strong commitment to community and customer service, employees benefit from generous annual leave, substantial pension contributions, and a culture that fosters collaboration and personal development. Join us to make a meaningful impact in the insurance industry while enjoying the flexibility and support needed to thrive in your career.
