Director AI - Chief Data Office

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive. We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference. We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

You will make an Impact by:

• As Director of AI - Chief Data Office you will be part of the leadership team within the Chief Data Office and responsible for overseeing Artificial Intelligence initiatives.
• This will include establishing frameworks and processes for Data-centric AI use cases on the AI & data platforms (e.g. machine learning deployment) supporting data led use cases, as well as enhancing our AI data capabilities, enabling AI driven decision-making using data, and fostering a culture of innovation within the organisation.
• You will develop and execute a comprehensive AI strategy aligned with the CDO, the organisations business objectives and the CIO operating model.
• You will be identifying and pursuing innovative projects that leverage data and AI to drive business value.
• Your role will drive experimentation through prototypes and proof of concepts by providing sandbox environments, tooling advisory, and accelerators for AI solutions.
• You will drive Intact Insurance UK Limited to be the leading edge through researching and implementing the latest trends and advancements in data science and AI, whilst integrating relevant technologies into the lab's projects.
• As part of your role, you will design, support the development of, and oversee the deployment of ML models.
• You will define and manage Data-centric AI frameworks for the organisation, ensuring all data and associated AI practices comply with relevant regulations, ethical standards, and internal policies, this includes enabling analytical & data teams by establishing and managing AI governance on the Data/AI platform.
• Your role will establish an AI Data Centric CoE, working alongside the central AI governance function to bring together Data, technology, risk to support data led use cases to achieve the groups AI ambitions and goals, partnering with our parent company to accelerate our journey.
• You will build, mentor and lead a high-performing team of data scientists and ML engineers, whilst providing senior leaders appropriate recommendations and reporting on AI initiatives and usage at RSA.

Your skills and experience:

• You will have an extensive background in Data Science, Machine Learning, and AI with an understanding of the insurance business, including commercial and specialty lines.
• You will have an excellent understanding of responsible AI, Data Architecture, Machine Learning, and analytics frameworks with a passion for keeping up to date with the latest developments in Data and AI.
• An excellent understanding of Azure, Databricks, and ML Platforms and using and rolling out LLM models in an enterprise will be required for your role.
• You will have extensive experience with tools such as TensorFlow, PyTorch, Scikit-learn and knowledge of data engineering and cloud platforms.
• You will be an experienced leader, with excellent communication skills and the ability to influence and engage stakeholders at all levels, explaining complex AI concepts to non-technical stakeholders.
• An excellent knowledge of compliance frameworks and ethical AI guidelines will be required for your role.

Why You’ll Love It Here:

• Being part of our team means you’ll have the support and freedom to bring your best self to work each day.
• As a permanent member, here’s what you can look forward to: Annual discretionary bonus, Up to 11% pension contributions, 25 days annual leave + bank holidays + buy/sell options, Career development and mentoring, Inclusive culture + employee networks, Share investment options.

Our DEI Commitment:

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.