Key Account Manager in Bury St Edmunds

Location: Bury St Edmunds, United Kingdom

Here at RS, we have an exciting opportunity for an experienced and ambitious Key Account Manager to join our successful, innovative sales team. We are a company that takes great pride in the investment we make in our people, providing them with every chance to become a success. You will not stand still in this role, and we will provide you with the training, support, and the opportunities for progression that you need to take your career further. This is your chance to be a part of an open, diverse, and truly world‑class sales team!

What You Will Be Doing…

• Spending a part of your time 'on the road', you will be the key point of contact for our customers covering Suffolk and surrounding areas.
• Building a detailed understanding of the customers, markets, and competitors.
• Identifying and targeting revenue potential within your portfolio.
• Producing robust business plans that exceed sales and profit targets.
• Maintaining accurate customer records.
• Building coalitions across the business to support the delivery of sales targets including with the internal account managers.

What existing skills and experience will you need to be successful in this opportunity?

• Experience in a field‐based sales role with account management responsibilities and exposure to working to KPIs and targets.
• Open‑minded with a willingness to embrace change.
• Solution‑led approach to work.
• Proven ability in strategic thinking and planning.
• Excellent relationship builder.
• Strong communication and interpersonal skills.
• Experience with Salesforce CRM or B2B platforms (bonus).
• A valid driving licence (essential).

What You’ll Get…

• Annual performance bonus.
• Enhanced maternity and paternity leave.
• Private healthcare.
• Health support: £500 per year for ongoing health conditions such as diabetes or asthma.
• Support for neurodiverse colleagues and families, including needs assessment, diagnosis and post‑diagnostic support for autism spectrum, ADHD and Tourette’s syndrome.
• Support for women at different life stages, including streamlined fertility support, endometriosis and menopause monitoring.
• Inclusive benefits reflecting diverse identities, including enhanced support for trans and non‑binary colleagues (voice coaching, gender affirmation surgery, etc.).
• Fertility coverage additions: IVF for lesbian couples; info/support around surrogacy and adoption for all.

We are RS At RS UK, part of the RS Group, we’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose is Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds to over 130 countries. We provide over 850,000 in‑stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, who are curious, enjoy doing things differently, and approach problems with empathy. That’s how we partner with customers, suppliers, colleagues and communities to solve problems. We’ll invest in your development and well‑being, building a more diverse and inclusive culture, and advancing our ESG action plan at the heart of everything we do. Come and join our UK team of over 2,000 colleagues in this region and help us think big, do more and unleash your brilliance.