RS is seeking an experienced ITSM Operations lead to coordinate ITIL-aligned service operations across the organisation. You will manage Incident, Problem, Change and Request Management processes and act as a subject matter expert for operational service delivery.
You will champion ITIL practices, coordinate Major Incidents, lead problem management, monitor SLA/KPI trends, and collaborate with internal teams and partners to drive service excellence.
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Remote ITSM Operations Lead – ITIL & Incident Management in Corby employer: RS UK & Ireland
At RS, we pride ourselves on being an exceptional employer, offering a hybrid work model that allows flexibility between remote work and our Corby office. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through continuous improvement initiatives and a comprehensive rewards package that prioritises wellbeing and recognition. Join us to be part of a team that values your contributions and empowers you to make a meaningful impact in a global environment.
