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- Tasks: Lead a team to deliver exceptional service across multiple client sites.
- Company: Join a top provider of Integrated Supply Solutions for manufacturing industries.
- Benefits: Enjoy private medical insurance, 23 days leave, and career development opportunities.
- Why this job: Be part of a culture focused on continuous improvement and strong client relationships.
- Qualifications: Experience in team leadership and operational management across multiple locations required.
- Other info: Flexibility to travel and stay away from home is essential.
The predicted salary is between 43200 - 72000 £ per year.
Applicants must be flexible to travel and stay away from home
Areas of cover: Derby/Sheffield, with travel to other parts of UK as required
About the role:
Our client is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Their portfolio consists of Procurement Services, Transactional Processing, Stores Management, and Inventory Optimisation enabled by industry-leading digital platforms. They deliver world-class results to world-class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive, and Aerospace.
As a Multi-site Operations Manager, you will be responsible for:
- Ensuring exceptional service is delivered across client sites.
- Manage a team of site-based store personnel and all relevant line management accountabilities.
- Drive SLA and KPI performance
- Embed and drive a culture of continuous improvement across all site locations and throughout the team.
- Utilise data to identify opportunities and drive efficiencies in the above processes.
- Develop strong client relationships through the communication and management of the above
- Manage all elements relating to the store\’s solutions that deliver against the client satisfaction scorecard.
- Work collaboratively with the Client services manager and the strategic partner managers to ensure all service elements of client contracts are achieved.
- Provide a full and clear training program to drive consistent performance across all locations.
The successful Multi-site Operations Manager will have:
- The ability to lead a team to deliver strong results.
- Excellent interpersonal skills, with the ability to build long-term relationships with clients and stakeholders at site level and senior level.
- Experience in leadership of teams across multiple locations with demonstrable success in engagement and influence
- Ability to interpret reports and KPI data into deliverable actions.
- Operational background which can credibly demonstrate the above
In return our client will offer the successful Multi-site Operations Manager
- Single-person private medical insurance
- 23 days annual leave + bank holidays (for every year in the business these go up 1 day per year)
- 2 days volunteer leave per year
- Pension at 5% EE, 3%ER
- Retail discount schemes
- Free Employee Assistance Programme – Legal, medical, and financial advice
- Career and training development opportunities
- Cycle to work scheme.
- Option to buy additional holidays.
- Company shares saving scheme – subject to a qualifying period.
- 1 x Death in Service in UK and Ireland
Please Note: If you use our online application system, you will provide the requested information to Curve Group which provide this online service for us. Once you click \’apply now’ you will either go to the online job description or be invited to email your CV to The Curve Group and they will hold the information you submit but our client will have access to it. The Curve Group is our client’s outsourced partner for Recruitment and a \”Data Processor\”. You can find their privacy policy here :- https://www.thecurvegroup.co.uk/privacy-poli
Multi-site Operations Manager employer: RS Integrated Supply
Contact Detail:
RS Integrated Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-site Operations Manager
✨Tip Number 1
Make sure to highlight your experience in managing teams across multiple locations. This role requires strong leadership skills, so be prepared to discuss specific examples of how you've successfully engaged and influenced teams in the past.
✨Tip Number 2
Since this position involves a lot of client interaction, focus on showcasing your interpersonal skills. Think of instances where you've built long-term relationships with clients or stakeholders and be ready to share those stories.
✨Tip Number 3
Familiarize yourself with key performance indicators (KPIs) relevant to operations management. Be prepared to discuss how you've used data to drive efficiencies and improve service delivery in previous roles.
✨Tip Number 4
Given the emphasis on continuous improvement, think about how you can demonstrate a proactive approach to problem-solving. Prepare examples of how you've implemented changes that led to better outcomes in your previous positions.
We think you need these skills to ace Multi-site Operations Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Multi-site Operations Manager position. Understand the key responsibilities and required skills, such as team leadership, client relationship management, and data interpretation.
Tailor Your CV: Customize your CV to highlight relevant experience in operations management, particularly in multi-site environments. Emphasize your ability to lead teams, drive performance metrics, and improve processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and experience in building long-term relationships with clients. Mention specific examples of how you've successfully managed teams and driven improvements in previous roles.
Prepare for Interviews: If invited for an interview, prepare by thinking about how you would approach the challenges mentioned in the job description. Be ready to discuss your operational background and how you can contribute to the company's success.
How to prepare for a job interview at RS Integrated Supply
✨Show Your Flexibility
Since the role requires travel and staying away from home, be prepared to discuss your flexibility. Share examples of past experiences where you successfully managed travel commitments while maintaining productivity.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams across multiple locations. Prepare specific examples that showcase your ability to engage and influence team members, driving them towards achieving strong results.
✨Understand KPIs and SLAs
Familiarize yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. Be ready to discuss how you have used data to drive efficiencies and improve performance in previous positions.
✨Build Client Relationships
The role emphasizes developing strong client relationships. Prepare to talk about your interpersonal skills and provide examples of how you've successfully built and maintained long-term relationships with clients and stakeholders.
