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- Tasks: Lead a team to ensure top-notch account management and client satisfaction.
- Company: Join a dynamic team focused on delivering brilliant solutions and making every day better.
- Benefits: Enjoy flexible travel opportunities and the chance to develop your professional skills.
- Why this job: Be part of a high-performance culture that values teamwork and personal growth.
- Qualifications: Experience in purchasing, inventory management, and strong data analysis skills required.
- Other info: Must be flexible to travel and stay away from home.
The predicted salary is between 36000 - 60000 £ per year.
Client Account Manager
North West
Full time permanent
Must be flexible to travel and stay away from home
ABOUT THE ROLE
We are One Team, We Deliver Brilliantly, We Do the Right Thing and We Make Every Day Better. As an Account Manager within the Operations Team – EMEA you consistently live our values you strive for world class account management and understand how this is vital to creating, delivering and sustaining profitable business.
Accountable & Responsible for execution of the MSA and SOW (and other contracts as applicable) between RS Integrated Supply and a multi-site client. The Account Manager supervises, guides, and develops a team of Operation Managers and/or Site Managers assigned to various sites, including both on-site and virtual management to ensure optimum performance of all sites within their assigned clients.
KEY RESPONSIBILITIES
- Provide support and guidance to your team to ensure that our minimum standards are always met. Ensure that all mandatory training is up to date for all personnel. Drive standardisation and a high quality of control for both standards and the associated documentation.
- Serve as the key RS Integrated Supply Representative in managing daily operations within the account or accounts. Ensures and monitors integrity of the site service level program
- Overall accountability for the Services Health (KPI delivery and RS IS Profitability) within your allocated accounts
- Effectively communicates with all levels of the client\’s organization and able to present monthly
- performance results, with the Operations Manager if applicable, to the client\’s key program sponsors, including Service Level performance, Savings, Scorecards, and other KPI\’s
- Monitor, supervise and provide ongoing feedback and training to Site personnel in all aspects of their positions. Responsible for developing unity, morale and welfare at all levels of subordinate positions and working towards their professional development
- Lead or support quarterly business reviews with the central procurement/engineering client and the senior on-site client team. Contribute to annual business reviews as required by the General Manager.
- Assists in the development of annual Business Plans for area of responsibility including periodic updates related to revenue/EBITDA projections
- Manage Operation Managers and site teams to deliver Gold standard OPEX rating.
- Able to effectively manage multiple projects to a good standard, including managing and contributing to action items to ensure on-time resolution to key deliverables
- Helps coordinate new implementations internally / externally: contributing effectively to conversations enabling us to ensure a good balance between client requirements, successful onboarding and account profitability.
CANDIDATE REQUIREMENTS
- Technical requirements include:
- Technical – Thorough knowledge of purchasing and inventory management including experience using ERP systems and working with interfaces.
- Technical – Strong data analysis and problem-solving skills.
- Technical – Selling skills (internal and external).
- Technical – Root cause and corrective action.
- Technical – Contractual interpretation.
- Technical – Computer proficiency in the Microsoft Office Suite. Strong skills in Excel / PowerPoint and
- Word; ability to learn and work with multiple other MS based applications including Sync
- Beyond this you live our values by:
- Contributing to and consistently promoting a high-performance culture.
Client Account Manager employer: RS Integrated Supply
Contact Detail:
RS Integrated Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Client Account Manager. Understand how to effectively communicate with various levels of an organization and practice presenting performance results, as this will be crucial in your role.
✨Tip Number 2
Brush up on your technical skills, especially in purchasing and inventory management. Being proficient in ERP systems and data analysis will set you apart from other candidates.
✨Tip Number 3
Showcase your leadership abilities by discussing any experience you have in managing teams or projects. Highlight how you've contributed to team morale and professional development in previous roles.
✨Tip Number 4
Be prepared to discuss your approach to problem-solving and how you handle multiple projects simultaneously. Providing examples of past experiences where you successfully managed competing priorities will demonstrate your capability for this role.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Account Manager position. Understand the key responsibilities and candidate requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, team leadership, and operational excellence. Use specific examples that demonstrate your ability to meet the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values and how you embody them. Mention your technical skills, such as data analysis and ERP systems experience, and explain how they will benefit the team.
Highlight Your Soft Skills: In your application, emphasize your communication skills and ability to lead teams. Provide examples of how you've successfully managed multiple projects and contributed to a high-performance culture in previous roles.
How to prepare for a job interview at RS Integrated Supply
✨Showcase Your Leadership Skills
As a Client Account Manager, you'll be supervising and guiding a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Demonstrate Technical Proficiency
Make sure to highlight your experience with ERP systems and data analysis. Be ready to discuss specific tools you've used and how they contributed to your success in previous roles.
✨Prepare for KPI Discussions
Since you'll be accountable for KPI delivery, familiarize yourself with common KPIs in account management. Be prepared to discuss how you've met or exceeded these metrics in your previous positions.
✨Emphasize Communication Skills
Effective communication is key in this role. Prepare examples of how you've communicated with various levels of an organization and how you presented performance results to stakeholders.
