At a Glance
- Tasks: Lead customer relationships and drive growth through strategic account management.
- Company: Join RS Group, a diverse employer committed to inclusivity and innovation.
- Benefits: Enjoy competitive pay, travel opportunities, and a supportive team culture.
- Other info: Be part of a global team dedicated to excellence and continuous improvement.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in account management and strong leadership abilities are essential.
The predicted salary is between 56700 - 69300 £ per year.
This job is with RS Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Role type – Full time, Permanent, Field based - Central England, West Yorkshire and North West.
The travel expectation is 60-80%, meaning that 3-4 days of the working week will be completed at either a customer site or another venue.
As an Account Director, you will own the end‑to‑end customer relationship, contract governance (MBR/QBR) and in‑contract delivery across procurement solutions, transactional (P2P) enablement and engineering stores. Deliver retention and growth via account plans, value creation (savings, productivity) and service performance aligned to SLAs/KPIs.
Using your sales mindset to drive contract betterment through expansion opportunities in scope, service or share of wallet.
Living a One Team culture leading a team with influence and clarity. Drive strategic value for business and customers. Become a trusted partner with our customers.
What you will be doing:
- Customer Contract Ownership: stakeholder mapping, QBR/MBR cadence, contract compliance and on‑time renewals; manage scope/change control and in‑contract pricing changes.
- Service Performance: orchestrate daily service with Procurement, Finance Operations and Engineering Stores to meet SLA/KPI targets; resolve escalations swiftly.
- Growth Value: execute account plans to increase share of wallet via cross‑sell/upsell, VMI/vending, catalogue optimisation and process improvements.
- Financial Stewardship: forecast revenue; track gross margin and savings delivery; own resolution of billing disputes while Finance Ops executes AR/AP and cash application.
- Reporting Compliance: publish dashboards (service + financial), ensure audit readiness with Finance Ops; manage risks/issues and communications.
What do I need to be successful?
If you have the following skills and experience, we want to hear from you:
- Tracked record of managing multiple accounts with multiple sites and annual revenue between 0-25M GBP.
- People Leadership, experience coaching individuals and first‑line leaders; builds safety, engagement and performance.
- Customer Leadership, experience building executive relationships; leading governance and renewals. Driving revenue growth through sales mindset.
- Commercial Acumen, understanding of pricing/margin levers, manage in‑contract changes.
- Supply Chain and Procurement, understanding of sourcing/SRM, catalogues, engineering stores (e.g., VMI).
- P2P/Transactional, understanding of req‑to‑PO, invoice match, vendor master, disputes.
- Data Financial Literacy, experience using dashboards, forecasts revenue, articulates savings/ROI to build and deliver compelling presentations.
- Continuous Improvement, experience in leading CI to reduce cost and improve service.
- Risk Compliance, understanding of audit/control requirements and service risks.
We are RS Integrated Supply.
Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.
RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.
We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond.
Account Director in Warrington employer: RS Group
At RS Group, we pride ourselves on being an inclusive employer that champions diversity and innovation. As an AI Automation Specialist Apprentice, you'll not only receive a competitive salary and structured development pathway but also gain hands-on experience in a collaborative environment that fosters growth and creativity. Join us to work on impactful projects while being mentored by industry professionals, all within a company dedicated to shaping the future of AI and data-driven solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in Warrington
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Account Director at RS Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like RS Group or be willing to refer you for that Account Director position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from RS Group who’s on the lookout for their next Account Director star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Account Director role at RS Group!
We think you need these skills to ace Account Director in Warrington
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at RS Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at RS Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at RS Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
