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- Tasks: Assist customers, manage stock, and provide excellent service in a supportive team.
- Company: Join RS Group, a leader in solving engineering problems for over 80 years.
- Benefits: Enjoy a pension scheme, health cover, performance bonuses, and personal development opportunities.
- Why this job: Make a real impact while building relationships and solving customer needs.
- Qualifications: Customer service experience, strong communication skills, and a can-do attitude required.
- Other info: Dynamic work environment with options for career growth and personal development.
The predicted salary is between 22000 - 26000 £ per year.
If you are looking for a rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Nottingham Branch, you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.
What you will be doing:
- As a Branch Assistant, you will be reporting directly to the Branch Manager.
- You will provide excellent customer service by helping identify our customers' needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches.
- You will also be responsible for some warehouse and stock management picking and packing activities.
Qualifications:
- Full Valid Driving License
- Some experience in a Customer Service or Retail role
- Strong communication skills
- The ability to multi-task and put your attention to different areas of work throughout your day
- Computer literacy
- A friendly face and a can-do attitude
What’s in it for you?
- Option to join - Generous Defined Contribution Pension scheme.
- Option to join - Private Health Medical cover.
- Option to join - Health Cash Plan.
- Option to join - Save as you Earn Employee Share Scheme.
- Option to buy more days' holiday per annum.
- Annual Employee Performance Bonus scheme.
- Preferential discounts on Personal Contract Hire for brand new vehicles for family & friends.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Company workwear & PPE.
- A wide range of personal development programmes to build on your strengths.
We are RS Group. At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems. We’ll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
RS Local Branch Assistant in Nottingham employer: RS Group
Contact Detail:
RS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RS Local Branch Assistant in Nottingham
✨Tip Number 1
Get to know the company! Research RS Group and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be interacting with trade customers, role-play common scenarios with a friend or family member. This will boost your confidence and help you handle customer queries like a pro!
✨Tip Number 3
Show off your can-do attitude! During interviews or networking, share examples of how you've tackled challenges in previous roles. This will demonstrate your problem-solving skills and fit for the supportive team at RS.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the RS family. Don’t miss out on this opportunity!
We think you need these skills to ace RS Local Branch Assistant in Nottingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your can-do attitude aligns with our team spirit.
Tailor Your Application: Make sure to tailor your application to the RS Local Branch Assistant role. Highlight any relevant customer service or retail experience you have, and mention specific skills that match what we’re looking for, like strong communication and multitasking abilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the position. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team at RS!
How to prepare for a job interview at RS Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Branch Assistant. Familiarise yourself with customer service principles and stock management practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves interacting with trade customers, practice articulating your thoughts clearly. Think of examples from your past experiences where you've successfully resolved customer issues or built strong relationships. This will demonstrate your ability to communicate effectively.
✨Emphasise Your Can-Do Attitude
The job description highlights the importance of a can-do attitude. Be prepared to share instances where you've tackled challenges head-on or gone above and beyond to help a customer. This will resonate well with the interviewers and align with their values.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture. This shows that you're not only interested in the position but also in how you can fit into their supportive environment.