Field Support Envoy

Field Support Envoy

Full-Time 31500 - 38500 £ / year (est.) On-site
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At a Glance

  • Tasks: Support stores across the UK, Germany, and Italy while ensuring top-notch service delivery.
  • Company: Join RS Integrated Supply, a leader in integrated supply solutions for manufacturing industries.
  • Benefits: Gain valuable experience, develop skills, and work in a dynamic, supportive environment.
  • Other info: Be part of a global team that values collaboration and innovation.
  • Why this job: Make a real impact by improving client operations and driving continuous improvements.
  • Qualifications: Fluent in German or Italian, with strong attention to detail and client-facing skills.

The predicted salary is between 31500 - 38500 £ per year.

As a Field Support Envoy, you will be providing cover for Stores Envoys and provide support for stores at client sites across the UK, Germany and Italy as directed by the Client Resource Manager.

You will ensure the continual provision of high levels service delivery whilst on site with minimal impact to client operations.

What you will be doing

  • To provide cover for Stores personnel.
  • To receipt deliveries and put stock away in pre-determined storage locations.
  • To issue stock products.
  • To assist clients in the selection of goods, advising where applicable alternatives that reduce overall costs.
  • To initiate and conclude all customer / vendor returns.
  • To conduct rotational stock checks as required.
  • To conduct progressing and associated duties as required for site.
  • To identify cost saving measures that will benefit the Client.
  • To drive continuous improvements to the engineering stores.
  • To maintain the stores standards to Opex requirements.
  • To provide excellent levels of customer service for the client.
  • To assist with any specific project work.
  • To train and develop Store envoys as required for the needs of the business.
  • To maintain the required H&S site requirements including reporting near misses as per company procedure.
  • To share best practices with sites when covering.
  • To complete a handover document for the Envoy’s return.
  • To deliver a high standard of customer service level for the client.
  • To communicate and liaise both with Client and the relevant COM’s.
  • To carry out any other reasonable management request to assist the business or client.

What do I need to be successful?

  • If you have the following skills and experience, we want to hear from you:
  • Excellent client facing and attention to detail skills.
  • Fluent in either German or Italian.
  • Good working knowledge of stores and inventory management.
  • Good understanding of Microsoft packages.
  • Knowledge of SAP.
  • Full driving licence.
  • Knowledge of Industrial Consumables / MRO market and engineering products.
  • Basic general PC skills and knowledge (Microsoft programmes).

We are RS Integrated Supply.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products.

Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms.

We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team.

We deliver brilliantly.

We do the right thing.

We make every day better.

These are our values.

They unite our c.9,000 global colleagues and differentiate us from our competition.

They are a mix of how we work today and how we must step up for the future.

Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.

Field Support Envoy employer: RS Group

At RS Group, we pride ourselves on being an inclusive employer that champions diversity and innovation. As an AI Automation Specialist Apprentice, you'll not only receive a competitive salary and structured development pathway but also gain hands-on experience in a collaborative environment that fosters growth and creativity. Join us to work on impactful projects while being mentored by industry professionals, all within a company dedicated to shaping the future of AI and data-driven solutions.

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Contact Details:

RS Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Support Envoy

✨Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like RS Group and learning about the latest trends in the industry.

✨Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at RS Group!

✨Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

✨Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like RS Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Field Support Envoy

Client Facing Skills
Attention to Detail
Inventory Management
Microsoft Office Proficiency
SAP Knowledge
Driving Licence
Knowledge of Industrial Consumables

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to RS Group:This is your chance to really connect with the team at RS Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at RS Group

✨Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with RS Group.

✨Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

✨Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show RS Group that you're a team player!

✨Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at RS Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!