Business Analyst - Supply Chain

Supply Chain Business Analyst

Location: Remote (UK)

Permanent

At RS Group, we are on a journey of digital transformation and we are looking for a passionate and forward-thinking Supply Chain Business Analyst to play a key role in that evolution. You will work closely with our technology teams and business stakeholders to deliver projects that transform our supply chain operations, including warehouse upgrades, logistics improvements, and transport optimisation.

As part of our wider Business Analyst Practice, you will join a collaborative and experienced BA community where learning, sharing, and growing are at the core. You will also have the opportunity to contribute to cross-functional projects and expand your experience across other portfolios.

What You’ll Be Doing

• Elicit, define, and document clear business requirements that reflect real business needs.
• Own and manage requirements throughout the delivery lifecycle, ensuring traceability and quality.
• Collaborate with Architects to ensure proposed solutions align with business goals.
• Partner with Engineers and key stakeholders to support solution development and delivery.
• Plan and manage your own analysis workload and contribute to overall project planning.
• Use structured problem-solving and critical thinking to explore options and define effective solutions.
• Support vendor selection processes, including documenting evaluation criteria and supporting assessments.
• Facilitate engaging and productive workshops with stakeholders to refine requirements and gather insights.
• Create process models, user journeys, and other artefacts to support analysis and decision-making.

About You

You are someone who thrives on understanding how things work and making them better. You are analytical, collaborative, and passionate about delivering real value through business transformation. Whether you are mapping supply chain processes or shaping new system functionality, you approach every task with curiosity and attention to detail.

What You’ll Bring

• Proven experience as a Business Analyst, ideally within the Supply Chain or Logistics domain.
• Strong understanding of supply chain processes, systems, and operations (SAP/EWM/WMS/WCS knowledge is a plus).
• Excellent analytical and problem-solving skills, with a keen eye for process improvement.
• Experience with business analysis techniques such as user stories, use cases, and process modelling (e.g., BPMN, As-is/To-be diagrams).
• Comfortable facilitating workshops and using various requirements elicitation methods.
• Strong communication skills, with the ability to simplify complexity and build trust with stakeholders.
• Proficiency with tools such as Visio, Confluence, JIRA, or similar.
• A proactive mindset—you know when to take initiative and go the extra mile to ensure delivery.
• A collaborative team player with a desire to continuously improve and learn.

The extras you’ll get:

At RS, as well as the usual employee benefits you would expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we have just introduced a number of new Family Friendly Policies including:

• Help for people to take control of ongoing health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation.
• Support for neurodiverse colleagues and families with neurodiverse members with needs assessment, diagnosis and post-diagnostic support for autism spectrum, ADHD and Tourette’s syndrome.
• Support for women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause.
• Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery.
• Additions to fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all.

We are RS. At RS we have been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible.

Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people - our customers, suppliers, colleagues and communities - to solve problems.

We will also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us and we will help you to think big, do more and unleash your brilliance, so you do amazing things too.