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- Tasks: Lead digital merchandising strategy and optimise customer experience for RS PRO.
- Company: RS Group is a global leader in engineering solutions, delivering value to customers for over 80 years.
- Benefits: Enjoy hybrid work, performance bonuses, enhanced family leave, and comprehensive health support.
- Why this job: Join a fast-paced team driving digital transformation and making a real impact in e-commerce.
- Qualifications: Experience in digital merchandising, strong analytical skills, and a passion for e-commerce required.
- Other info: Be part of a diverse culture focused on innovation and social responsibility.
The predicted salary is between 36000 - 60000 £ per year.
Digital Merchandising Manager Location: Hybrid – Corby Fixed-Term Contract – 12 months RS Group is currently seeking a Digital Merchandising Manager to join our team permanently.
As a Digital Merchandising Manager, you will play a crucial role in supporting the delivery of the merchandising plan for your assigned category.
What you\’ll be doing: Optimize key customer journeys to drive traffic, maximize sales, and enhance conversion rates.
Track and report on category-specific digital metrics such as conversion rates, website visits, bounce/exit rates, and customer satisfaction.
Utilize customer experience (CX) tools to analyze customer behavior and implement enhancements to the customer journey.
Collaborate with the Digital Merchandiser to align with the digital strategy for your product area and contribute to shorter-term plans to achieve strategic objectives.
Conduct regular reviews and walkthroughs of categorization, taxonomy, and navigation to ensure a seamless customer experience.
Conduct A/B testing and other experiments to improve user experience (UX).
Collaborate with Product, Marketing, and Digital teams to optimize product setup, attribution, images, product copy, and placement to meet customer expectations.
Create product copy to communicate key features and support SEO performance.
Identify and respond to new competitor and market trends by analyzing competitor activity and identifying trade opportunities.
Optimize search engine performance (paid and organic) to drive sales and conversions.
About you: In this role, you will have the opportunity to leverage data and insights to optimize the online customer journey, ensuring customers can easily find and purchase RS products and services.
Key skills required for this role include: Demonstrated customer-centric approach in all aspects of the role.
People management experience.
Strong communication and commercial acumen, with the ability to present data and insights effectively.
Solid understanding of e-commerce and the broader digital landscape in the B2B environment.
Experience in digital marketing, including content creation, copywriting, e-commerce, SEM, SEO, and online customer journeys.
Proficient in SEO principles and techniques.
Ability to build relationships with internal and external stakeholders.
Confident decision-maker with a high level of accountability and ownership.
Analytical mindset with a curiosity to identify areas for improvement and develop actionable plans.
Growth mindset with a passion for personal development and career progression.
Strong proficiency in web analytics.
The extras you\’ll get At RS, as well as the usual employee benefits you\’d expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK
Digital Merchandising Manager employer: RS Group PLC
Contact Detail:
RS Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Merchandising Manager
✨Tip Number 1
Familiarise yourself with RS PRO's product range and digital presence. Understanding their brand and how they position themselves in the market will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of RS Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Stay updated on the latest trends in digital merchandising and e-commerce. Being able to discuss recent developments or case studies during your interview will showcase your passion and expertise in the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive commercial success in previous roles. Highlighting your analytical skills and results-driven mindset will resonate well with the hiring team at RS Group.
We think you need these skills to ace Digital Merchandising Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital merchandising, particularly with B2B or B2C products. Emphasise your skills in data analysis, e-commerce strategies, and any tools mentioned in the job description, such as Adobe Analytics or Google Trends.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and how your background aligns with RS Group's goals. Mention specific achievements that demonstrate your ability to drive commercial success and optimise customer experiences.
Showcase Leadership Experience: Highlight any previous roles where you led teams or projects. Discuss how you coached team members and contributed to their professional development, as this is a key aspect of the role.
Demonstrate Strategic Thinking: Provide examples of how you've used data-led decision-making to influence business outcomes. Discuss any strategies you've developed that align with broader business initiatives, showcasing your ability to think strategically in a fast-paced environment.
How to prepare for a job interview at RS Group PLC
✨Showcase Your Data-Driven Mindset
As a Digital Merchandising Manager, you'll need to demonstrate your ability to use data to drive decisions. Be prepared to discuss specific examples of how you've used analytics tools like Adobe Analytics or Google Trends to optimise digital strategies and improve customer engagement.
✨Highlight Cross-Functional Collaboration
This role requires strong collaboration with various teams. Share experiences where you've successfully worked with marketing, product, or SEO teams to align digital merchandising with broader business goals. Emphasise your communication skills and ability to influence stakeholders.
✨Demonstrate Leadership Skills
You'll be leading a team, so it's crucial to showcase your leadership capabilities. Discuss your approach to coaching and developing talent, and provide examples of how you've fostered a culture of continuous improvement within your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your strategic thinking and problem-solving abilities. Prepare for scenario-based questions where you might need to outline how you'd handle specific challenges in digital merchandising, such as launching a new product or responding to competitor actions.
