At a Glance
- Tasks: Manage the lifecycle of digital learning products and ensure high-quality delivery.
- Company: FourthRev is an EdTech company focused on creating impactful educational programmes with top universities.
- Benefits: Enjoy remote work flexibility, a mission-driven culture, and opportunities for growth and feedback.
- Why this job: Shape world-class educational programmes that help learners thrive in the digital economy.
- Qualifications: Bachelor's or master's degree in education or digital technology; experience in online education and stakeholder management.
- Other info: This role is fully remote, open to candidates in the UK and South Africa.
The predicted salary is between 36000 - 60000 £ per year.
FourthRev is looking for an experienced, impact-driven Programme Operations Manager to join our high-performing operations team. Based within the Product Team, you will play a critical role in managing the full lifecycle of our digital learning products—from strategy and curriculum co-creation to pedagogic design, development, and quality assurance. This role is ideal for someone confident in managing stakeholders, both internally and externally, and ensuring products are delivered to the highest standard. This is a fully remote role open to candidates in both the UK and South Africa.
Your Mission
You will work closely with the Chief Learning Officer and Senior Projects Manager to oversee the development and continuous improvement of world-class educational programmes. These programmes are designed to help learners thrive in the digital economy and are co-created with top universities, subject matter experts, and industry leaders. You will help shape our products to meet real-world needs and ensure a consistent careers-first experience across everything we build.
What You'll Do
- Programme Development
- Collaborate with the Product Development and Product Operations teams to guide product strategy using learner insights, industry trends, and technological advancements.
- Lead and support new projects involving curriculum co-creation with universities and industry experts to deliver exceptional learner and business outcomes.
- Manage and support a team of subject matter experts or external contributors for curriculum design, content creation, and research.
- Project and Roadmap Management (including suppliers)
- Support product roadmap development by reviewing and reporting on programme KPIs.
- Drive process improvements across the product lifecycle from concept to continuous improvement.
- Oversee relevant internal teams and manage relationships with external suppliers for key projects, ensuring high-quality product development within timelines and budgets.
- Act as a liaison for stakeholder briefings, problem-solving sessions, and innovation meetings as needed.
- Quality Assurance
- Partner with and line manage wider teams to ensure all learning materials meet quality standards across formats: written, video, graphical, and assessments.
- Perform regular quality assurance checks and final reviews before learner release.
- Media
- Oversee media resources and line manage as needed to support capacity planning and prioritization across course development, continuous improvement, and marketing assets.
- Support coordination of video asset creation by managing logistics and external stakeholders.
- Ops Management and Reporting
- Work closely with the wider product team to align plans, priorities, and sprint execution.
- Support decision-making and priority planning for team members to meet deadlines across the portfolio.
- Represent the Product Development and Product Ops management team at internal and external meetings as appropriate.
Requirements
- Bachelor's or master's degree (preferably in education, digital technology).
- Strong experience in online education, instructional design, and digital pedagogy.
- Experience in edtech environments shipping high-quality products in fast-paced commercial settings.
- Proven success in designing blended and virtual learning experiences.
- Solid understanding of Agile methodology and user-centered design.
- Proven stakeholder management experience with senior partners and stakeholders.
- Experience managing external suppliers.
- Excellent communication, problem-solving, and organizational skills.
- Experience working with international and remote teams.
Benefits
At FourthRev, we work at the intersection of education and the future of work. We collaborate with the world's leading universities and tech companies to design rigorous, career-focused learning experiences. We are a remote-first team that values impact, collaboration, growth, and flexibility. You can expect:
- A mission-driven team committed to real-world learner outcomes.
- Flexibility to work remotely in the UK or South Africa.
- A transparent, high-performance culture with regular feedback and coaching.
Programme Operations Manager (Role for a Digital Learning Specialist in EdTech) employer: RS Consult
Contact Detail:
RS Consult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Operations Manager (Role for a Digital Learning Specialist in EdTech)
✨Tip Number 1
Familiarise yourself with the latest trends in digital learning and EdTech. Understanding current industry standards and innovations will help you speak confidently about how you can contribute to FourthRev's mission during interviews.
✨Tip Number 2
Network with professionals in the EdTech space, especially those who have experience in programme operations or product development. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and project oversight. Be ready to share specific examples of how you've successfully managed teams and projects in fast-paced environments, as this is crucial for the role.
✨Tip Number 4
Showcase your understanding of Agile methodology and user-centered design principles. Being able to articulate how these concepts apply to programme development will demonstrate your fit for the Programme Operations Manager position.
We think you need these skills to ace Programme Operations Manager (Role for a Digital Learning Specialist in EdTech)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in online education, instructional design, and digital pedagogy. Emphasise any roles where you've managed stakeholders or led projects, as these are key aspects of the Programme Operations Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital learning and how your background aligns with FourthRev's mission. Mention specific experiences that demonstrate your ability to manage product lifecycles and collaborate with diverse teams.
Showcase Your Skills: Highlight your understanding of Agile methodology and user-centered design in your application. Provide examples of how you've successfully implemented these practices in previous roles, particularly in edtech environments.
Prepare for Potential Questions: Think about how you would respond to questions regarding stakeholder management and quality assurance processes. Be ready to discuss specific projects where you ensured high-quality outcomes and met deadlines.
How to prepare for a job interview at RS Consult
✨Understand the Product Lifecycle
Familiarise yourself with the full lifecycle of digital learning products. Be prepared to discuss how you would manage each stage, from strategy and curriculum co-creation to quality assurance, as this role requires a comprehensive understanding of these processes.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing relationships with both internal teams and external partners. Be ready to provide examples of how you've successfully navigated stakeholder expectations and ensured high-quality outcomes in previous roles.
✨Demonstrate Knowledge of EdTech Trends
Stay updated on the latest trends in online education and digital pedagogy. During the interview, share insights on how these trends can influence product development and enhance learner experiences, showcasing your industry knowledge.
✨Prepare for Quality Assurance Discussions
Since quality assurance is a key aspect of this role, be prepared to discuss your approach to maintaining high standards across various formats. Share specific examples of how you've implemented quality checks and improvements in past projects.