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- Tasks: Assist customers and manage stock in a dynamic branch environment.
- Company: Join RS Group, a leader in engineering solutions for over 80 years.
- Benefits: Enjoy competitive pay, pension options, health cover, and personal development programmes.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: Valid driving licence, customer service experience, and strong communication skills.
- Other info: Opportunities for career growth and a diverse, inclusive workplace.
The predicted salary is between 22000 - 26000 £ per year.
Branch Assistant Location - Nottingham
If you are looking for a rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Nottingham Branch, you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.
What you will be doing:
As a Branch Assistant, you will be reporting directly to the Branch Manager. Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches. You will also be responsible for some warehouse and stock management picking and packing activities.
What do I need to be successful?
- Full Valid Driving License
- Some experience in a Customer Service or Retail role
- Strong communication skills
- The ability to multi-task and put your attention to different areas of work throughout your day
- Computer literacy
- A friendly face and a can-do attitude
What’s in it for you?
- Option to join - Generous Defined Contribution Pension scheme.
- Option to join - Private Health Medical cover.
- Option to join - Health Cash Plan.
- Option to join – Save as you Earn Employee Share Scheme.
- Option to buy more days’ holiday per annum.
- Annual Employee Performance Bonus scheme.
- Preferential discounts on Personal Contract Hire for brand new vehicles for family & friends.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Company workwear & PPE.
- A wide range of personal development programmes to build on your strengths.
We are RS Group. At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems. We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
RS Local Branch Assistant in Nottingham employer: RS Components
Contact Detail:
RS Components Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RS Local Branch Assistant in Nottingham
✨Tip Number 1
Get to know the company! Research RS Group and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with trade customers, it’s crucial to demonstrate your ability to listen and respond effectively. Role-play common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. Employers love candidates who can think on their feet and maintain a positive outlook.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace RS Local Branch Assistant in Nottingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a friendly face and a can-do attitude, so don’t be afraid to show us who you are. A bit of warmth in your words can make all the difference.
Tailor Your Application: Make sure to tailor your application to the Branch Assistant role. Highlight any customer service or retail experience you have, and mention how your skills align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff. This will help us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at RS Components
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Branch Assistant. Familiarise yourself with customer service principles and stock management practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or built relationships, as these stories will demonstrate your ability to connect with trade customers.
✨Emphasise Your Can-Do Attitude
The job description highlights the importance of a can-do attitude. Be ready to discuss situations where you've tackled challenges head-on or gone above and beyond to help a customer. This will show that you embody the spirit they're looking for.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture at RS Group. This not only shows your interest but also helps you determine if it's the right fit for you.