At a Glance
- Tasks: Assist customers and manage stock in a dynamic branch environment.
- Company: Join RS Group, a leader in engineering solutions for over 80 years.
- Benefits: Full training, potential for longer-term role, and a supportive team culture.
- Other info: Flexible hours during busy periods with opportunities for personal development.
- Why this job: Make a real impact by helping customers and solving problems every day.
- Qualifications: Experience in stock management and strong communication skills are essential.
The predicted salary is between 20000 - 30000 £ per year.
We have an exciting opportunity for 2 Branch/Stores assistants to join our team at our Birmingham local store on an initial 6-month fixed term contract. Working alongside our amazing branch team you will divide your time between communicating effectively with our customers and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.
What you will be doing:
- As a Branch Assistant, you will be reporting directly to the Branch Manager.
- Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches.
- You will also be responsible for warehouse and stock management picking and packing activities.
What do I need to be successful?
- Experience within stock/inventory
- Excellent reporting and Excel skills
- Strong communication skills
- The ability to multi-task and put your attention to different areas of work throughout your day
- Computer literacy
- Flexibility will be required during our busy periods
We are RS Group. At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems. We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
RS Local Branch Assistant in Birmingham employer: RS Components
At RS Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Birmingham that fosters collaboration and personal growth. With a commitment to employee development and wellbeing, we provide comprehensive training and support, ensuring you have the tools to succeed in your role as a Branch Assistant. Join us to be part of a diverse team dedicated to making a positive impact while enjoying the unique advantage of working in a dynamic environment that values innovation and empathy.
StudySmarter Expert Advice🤫
We think this is how you could land RS Local Branch Assistant in Birmingham
✨Tip Number 1
Get to know the company! Research RS Group and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers, it's crucial to demonstrate your ability to build relationships. Role-play common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your multi-tasking abilities! Think of examples from your past experiences where you've successfully juggled multiple tasks. Be ready to share these stories during your interview to highlight your adaptability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our amazing branch team. Don’t miss out on this opportunity!
We think you need these skills to ace RS Local Branch Assistant in Birmingham
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've built relationships and resolved issues in the past, as this is key for the Branch Assistant role.
Be Specific About Your Experience:Don’t just say you have experience with stock and inventory; give us examples! Mention specific tasks you've done, like picking and packing, or managing stock levels. This helps us see how you fit into our team.
Keep It Clear and Concise:We appreciate a well-structured application. Use bullet points where possible and keep your sentences clear. This makes it easier for us to see your skills and experience at a glance.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RS Components
✨Know Your Stock
Familiarise yourself with stock management basics before the interview. Brush up on your inventory skills and be ready to discuss how you’ve handled stock in previous roles. This will show that you’re proactive and understand the importance of this aspect of the job.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships with customers. This will demonstrate your ability to connect with people, which is key for this role.
✨Excel Skills Matter
Since reporting and Excel skills are crucial, practice using Excel beforehand. Be ready to talk about how you’ve used it in previous jobs, whether for tracking inventory or generating reports. Showing confidence in your technical skills can set you apart.
✨Embrace Flexibility
Be prepared to discuss how you handle busy periods and multitasking. Share examples of times when you successfully juggled multiple tasks or adapted to changing priorities. This will highlight your flexibility and readiness to thrive in a dynamic environment.
