Cemetery And Crematorium Operations Manager

Responsibilities

• Responsible for the direct management of front-line staff and technicians.
• Ensure all team members receive the appropriate level of communication to maintain engagement with the Council\’s vision, priorities and activities.
• Set stretching KPI\’s for all staff and hold regular monitoring meetings to ensure targets are being met.
• Ensure flexibility operates across the teams to address changing service demands.
• Work closely with the bereavement office team to ensure seamless booking and provision of bereavement services.
• Ensure that contingent labour is utilised effectively and appropriately; reprofiling budget expenditure to allow for early interventions in areas such as grass cutting, and winter burial provision.