Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client inquiries and provide top-notch support via phone and email.
- Company: Join a leading company in the precious metals and finance industry.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real difference by enhancing customer experiences and streamlining processes.
- Qualifications: Attention to detail and ability to juggle various tasks effectively.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 28800 - 48000 £ per year.
Job Summary
Industry: Precious Metals / Finance & Retail
Location: Central Region
Main Responsibilities
- Manage a high volume of client inquiries via phone and email, providing professional and efficient support.
- Meet individual KPIs and contribute to the development of the company’s customer care programs.
- Actively identify ways to streamline workflows and improve service quality.
- Maintain the highest levels of integrity by safeguarding sensitive client data.
- Handle office-based tasks as needed to ensure smooth operations.
Requirements
- High attention to detail regarding data accuracy and customer records.
- Comfortable switching between administrative desk work, customer-facing interactions, and operational tasks.
For interested applicants, kindly send your resume in Word/PDF format to include the following in your resume:
- Current Salary
- Expected Salary
- Availability
- Reason for leaving
Thank you for your application and we regret that only shortlisted applicants will be notified.
Customer Support Specialist (Central Region) in London employer: RRECRUITER PTE. LTD.
Contact Detail:
RRECRUITER PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist (Central Region) in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and serious about the role. Plus, it gives you a chance to assess if the company is the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace Customer Support Specialist (Central Region) in London
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume reflects the skills and experiences that match the Customer Support Specialist role. Highlight any relevant experience in managing client inquiries and maintaining data accuracy, as these are key for us.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and why you’re a great fit for our team.
Show Your Personality: Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can connect with clients, so a touch of warmth and enthusiasm can go a long way!
Follow the Instructions: Make sure to include all the requested information in your application, like your current and expected salary. This helps us process your application smoothly, so we can focus on what really matters – finding the right fit for our team!
How to prepare for a job interview at RRECRUITER PTE. LTD.
✨Know Your Stuff
Before the interview, make sure you understand the precious metals industry and the role of a Customer Support Specialist. Brush up on common customer service scenarios and think about how you would handle them. This will show that you're not just interested in the job, but that you’re also knowledgeable about the field.
✨Showcase Your Skills
Prepare to discuss your experience with managing client inquiries and meeting KPIs. Have specific examples ready that demonstrate your ability to provide efficient support and improve service quality. This will help the interviewer see how you can contribute to their customer care programs.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, be prepared to talk about how you ensure data accuracy and maintain customer records. You might even want to mention any tools or methods you use to keep everything organised. This will highlight your fit for the position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s customer care strategies or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
