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- Tasks: Manage client inquiries via phone and email while ensuring data accuracy.
- Company: Dynamic recruiting firm in Greater London focused on customer support.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Join a team that values your communication skills and proactive service approach.
- Qualifications: Excellent communication skills and a keen eye for detail.
- Other info: Contribute to enhancing customer care programs and achieving KPIs.
The predicted salary is between 28800 - 43200 £ per year.
A recruiting firm in Greater London is seeking a Customer Support Specialist responsible for managing client inquiries through phone and email communications. The role requires meticulous attention to data accuracy and the ability to handle both customer-facing and operational tasks. You will contribute to KPIs and continuously support the enhancement of customer care programs. Ideal candidates possess excellent communication skills and a proactive approach to service quality.
Central Region Customer Support Pro — Data-Driven in London employer: RRECRUITER PTE. LTD.
Contact Detail:
RRECRUITER PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Region Customer Support Pro — Data-Driven in London
✨Tip Number 1
Make sure to research the company and its customer support values. This will help you tailor your responses during interviews and show that you're genuinely interested in contributing to their KPIs.
✨Tip Number 2
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being articulate and clear will set you apart when handling client inquiries.
✨Tip Number 3
Show off your data accuracy skills! Bring examples of how you've managed data in previous roles, as this is crucial for the position. We want to see how you can enhance customer care programs with your insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Central Region Customer Support Pro — Data-Driven in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Support Pro role. Highlight your experience with client inquiries and data accuracy, as these are key aspects of the job.
Show Off Your Communication Skills: Since excellent communication is a must-have, use clear and concise language in your application. Don’t forget to showcase any relevant experience that demonstrates your proactive approach to service quality.
Be Data-Driven: As this role is data-driven, mention any experience you have with managing data or contributing to KPIs. We love candidates who can show how they’ve used data to enhance customer care programs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at RRECRUITER PTE. LTD.
✨Know Your Customer Support Basics
Brush up on the fundamentals of customer support, especially in a data-driven context. Be ready to discuss how you’ve handled client inquiries in the past and how you ensure data accuracy in your responses.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your ability to convey information effectively, both verbally and in writing.
✨Demonstrate Proactivity
Prepare examples that highlight your proactive approach to service quality. Think of situations where you went above and beyond to resolve an issue or improve a process, as this will resonate well with the interviewers.
✨Familiarise Yourself with KPIs
Understand the key performance indicators relevant to customer support roles. Be ready to discuss how you can contribute to these metrics and share any past experiences where you successfully met or exceeded KPIs.
