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For Companies At a Glance
- Tasks: Drive revenue growth by managing enterprise customer accounts and building strategic partnerships.
- Company: Rapidly growing top-tier ServiceNow partner with a collaborative culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Join a fast-paced team at London's coolest workspace.
- Why this job: Make a real impact in the public sector while working in a dynamic environment.
- Qualifications: 3-5 years in account management with a focus on technology solutions.
The predicted salary is between 105000 - 195000 £ per year.
We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We’re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements.
This isn’t a “renewals” account management role – it’s about building strategic partnerships and unlocking new opportunities across complex organisations.
About Us
We are an award‑winning ServiceNow Partner growing rapidly year‑on‑year. We deliver best‑in‑class managed services and consulting solutions for customers using the ServiceNow platform.
Our Values
- No one is above making the tea or watering the plants
- Do the right thing by the customer. Always.
- No room for egos, politics or gossip
- We're a team — share what you know
- If something needs doing, roll up your sleeves
- Remember, at some point, you did something for the first time
The Role:
This is a growth‑focused enterprise account management role where you’ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You’ll be responsible for developing long‑term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations.
What You’ll Be Doing
- Build and nurture strong relationships with senior stakeholders across customer accounts
- Develop long‑term account strategies focused on expanding our footprint within customer organisations
- Identify opportunities for upselling, cross‑selling and new consulting engagements
- Work with technical teams to design solutions that solve customer challenges
- Manage contract renewals, commercial discussions and long‑term customer partnerships
- Collaborate with delivery teams to ensure successful outcomes for customers
- Lead account reviews and continually identify ways to improve customer value and engagement
About You
You don’t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we’d love to hear from you. We’re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations.
You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster‑growing consulting business. We’re particularly interested in candidates from managed services, consulting, or technology services environments – where success is driven by solving client problems rather than selling a fixed product.
You’ll bring a consultative, outcome‑led approach, identifying customer needs beyond software and shaping the right service‑based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward.
Experience engaging senior stakeholders, including C‑suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners.
3–5 years experience in Account Management within technology solutions services – managed services, systems integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial).
A proven track record of growing and developing customer accounts – mid‑enterprise.
Experience working in solution‑based sales environments – deal sizes £200‑£1 million+ with longer sales cycles – c12‑24 months.
Strong commercial awareness including pricing discussions and contract negotiations.
The ability to build long‑term account strategies and identify growth opportunities.
Comfortable working in a fast‑paced, high‑growth environment.
Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous.
Experience in a fast‑growing SME.
Public Sector / Enterprise Sales Account Manager - ServiceNow Partner. c£150KOTE in Surrey employer: RR
Contact Detail:
RR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Sector / Enterprise Sales Account Manager - ServiceNow Partner. c£150KOTE in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector and enterprise sales space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities you might not find on job boards.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing complex accounts and driving growth. Share specific examples of how you've built strategic partnerships and unlocked new opportunities in previous roles.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients, especially in the public sector. Be ready to discuss how you can help them maximise their ServiceNow investment and solve real business problems. Tailor your approach to show you understand their unique challenges.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talent that aligns with our values and mission. By applying directly, you’ll have a better chance of standing out and getting noticed by our hiring team.
We think you need these skills to ace Public Sector / Enterprise Sales Account Manager - ServiceNow Partner. c£150KOTE in Surrey
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your experience in developing long-term account strategies. We want to see how you've built strong relationships and identified growth opportunities in complex organisations.
Tailor Your Approach: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with our needs. We love seeing candidates who understand the public sector and can navigate its unique challenges.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what makes you tick. Share your passion for consulting and managed services, and how you’ve made an impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RR
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform and its capabilities. Understand how it can solve complex challenges for enterprise customers, especially in the public sector. This knowledge will help you demonstrate your consultative approach during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and nurtured relationships with senior stakeholders. Highlight instances where you’ve identified growth opportunities and driven meaningful account growth. This role is all about strategic partnerships, so make sure to emphasise your experience in this area.
✨Be Ready for Commercial Discussions
Brush up on your commercial awareness, especially around pricing discussions and contract negotiations. Be prepared to discuss how you’ve managed these aspects in previous roles, as this will be crucial for driving revenue growth in the position.
✨Demonstrate Your Problem-Solving Mindset
Think of specific examples where you’ve identified customer needs beyond just selling a product. Show how you’ve shaped service-based solutions that deliver real value. This will align perfectly with the company’s focus on solving client problems rather than just pushing a fixed product.