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- Tasks: Drive growth by managing enterprise accounts and building strategic partnerships.
- Company: Rapidly growing ServiceNow partner with a focus on public sector transformation.
- Benefits: Competitive salary, health insurance, flexible working, and professional development opportunities.
- Other info: Join a supportive culture that prioritises wellbeing and career growth.
- Why this job: Make a real impact in a dynamic environment while shaping solutions for complex challenges.
- Qualifications: 3-5 years in account management with a consultative approach and strong stakeholder engagement.
The predicted salary is between 60000 - 80000 £ per year.
We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We’re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn’t a “renewals” account management role - it’s about building strategic partnerships and unlocking new opportunities across complex organisations.
Welcome to UP3. Working shouldn’t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That’s why we’ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you’re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible.
Benefits- Great Place to Work Certified 2023 & 2024
- Best Workplace for Women 2023, 2024 & 2025
- Best Workplaces for Wellbeing 2023, 2024 & 2025
- Best Workplaces in Consulting & Professional Services 2023 & 2024
- Best Workplaces for Development 2024 & 2025
We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values:
Our Values- No one is above making the tea or watering the plants
- Do the right thing by the customer. Always.
- No room for egos, politics or gossip
- We're a team — share what you know
- If something needs doing, roll up your sleeves
- Remember, at some point, you did something for the first time
This is a growth-focused enterprise account management role where you’ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You’ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn’t a renewals-only role - we’re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth.
Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you’ll shape solutions that solve real business problems while delivering measurable value for customers.
What You’ll Be Doing- Build and nurture strong relationships with senior stakeholders across customer accounts
- Develop long-term account strategies focused on expanding our footprint within customer organisations
- Identify opportunities for upselling, cross-selling and new consulting engagements
- Work with technical teams to design solutions that solve customer challenges
- Manage contract renewals, commercial discussions and long-term customer partnerships
- Collaborate with delivery teams to ensure successful outcomes for customers
- Lead account reviews and continually identify ways to improve customer value and engagement
You don’t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we’d love to hear from you. We’re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We’re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You’ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners.
Experience We’re Looking For- 3–5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial)
- A proven track record of growing and developing customer accounts - mid-enterprise
- Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months.
- Strong commercial awareness including pricing discussions and contract negotiations
- The ability to build long-term account strategies and identify growth opportunities
- Excellent stakeholder management skills
- Comfortable working in a fast-paced, high-growth environment
- Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous
- Experience in a fast-growing SME
- Base Salary Aligned with your expertise and growth
- Excellent OTE
- Bupa health insurance, GP access & Bupa dental care
- Life insurance
- £250 home office setup allowance
- 4% employee pension
- 25 days holiday increasing with tenure
- Comprehensive training and development
- Hybrid working from The Ministry offices in London (typically 2–3 days per week)
- On-site gym
- Maternity & Parental Leave
We offer an enhanced parental leave package. For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. For paternity and parental leave, you’ll receive 4 weeks full pay. We also support time off for ante and post-natal appointments.
Flexible WorkingWe know people perform at their best when they have balance. That’s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). We also provide a £250 home working allowance to help you create a comfortable workspace.
Next StepsIf you’re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion.
Public Sector / Enterprise Sales Account Manager – ServiceNow Partner. – 20065 employer: RR
Contact Detail:
RR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Sector / Enterprise Sales Account Manager – ServiceNow Partner. – 20065
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors to opportunities you might not find through traditional job applications.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you’re genuinely interested in being part of their team. Plus, it’ll give you confidence when discussing how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it relates to the role. Think about specific examples where you’ve driven growth or solved complex problems. The more you practice, the more natural it will feel during the actual conversation.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you top of mind as they make their decision. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Public Sector / Enterprise Sales Account Manager – ServiceNow Partner. – 20065
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with enterprise customers and complex challenges. We want to see how you can own revenue growth and build strategic partnerships!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven account growth or solved customer problems in the past. We love seeing measurable outcomes that demonstrate your impact!
Be Authentic: Let your personality shine through! We value a culture of openness and authenticity, so don’t be afraid to show us who you are and what makes you passionate about this role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to get your application and start the conversation about how you can make a difference with us!
How to prepare for a job interview at RR
✨Know Your ServiceNow Inside Out
Make sure you have a solid understanding of the ServiceNow platform and its capabilities. Familiarise yourself with how it can solve complex challenges in the public sector. This knowledge will help you demonstrate your expertise and show that you're ready to drive meaningful account growth.
✨Build Relationships Before the Interview
Try to connect with current employees or stakeholders at the company before your interview. Use LinkedIn or industry events to reach out. This will give you insights into the company culture and help you tailor your responses to align with their values and expectations.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you've handled specific situations in the past, especially regarding upselling or managing complex accounts. Prepare examples that highlight your consultative approach and ability to build long-term strategies, as these are key to the role.
✨Showcase Your Commercial Acumen
Be ready to discuss your experience with pricing discussions and contract negotiations. Highlight any successful strategies you've implemented to grow customer accounts. This will demonstrate your commercial awareness and ability to drive revenue growth, which is crucial for this position.