At a Glance
- Tasks: Lead operations and manage client projects in a dynamic IT consultancy.
- Company: Ambitious Microsoft certified consultancy with over 20 years of experience.
- Benefits: Up to £60,000 salary, health insurance, discounts, and social events.
- Why this job: Shape operational strategy and make a real impact on client success.
- Qualifications: 5+ years in operations/project management, strong client-facing skills.
- Other info: Hybrid work model with opportunities for team development and growth.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Operations Project Manager – IT, Tech, Digital Consulting – London Based / Hybrid (2 days in the Moorgate office plus internal meetings and client visits). Salary up to £60,000 depending on experience. Benefits include Vitality Health Insurance, Medicash health plan, access to a host of discounts and social events. Full-time – Permanent. Company: IT Consultancy – Microsoft Dynamics 365 Specialists. Sectors: IT, Software, Tech, Digital, Technical, Creative.
We are a small, ambitious Microsoft certified consultancy based in London with over 20 years of experience delivering ERP and CRM solutions in the cloud. Our mission is to transform how clients operate using Microsoft Dynamics 365, empowering them to thrive and scale globally. Our culture emphasizes growth mindset, knowledge sharing, and celebrating success.
The Operations Project Manager role combines day-to-day operational oversight with client-facing project delivery. Reporting to a Director, you’ll influence how we run and how we deliver for clients, shaping operational strategy and leading a growing team in a hands-on, influential capacity.
Key Responsibilities
- Operational Leadership: Oversee daily business operations, ensuring compliance and excellence across processes; implement and refine workflows to improve efficiency, reduce costs, and scale delivery; monitor KPIs and prepare performance reports for senior leadership; stand-alone role with no direct line management.
- Project & Client Management: Act as the primary client contact during project delivery, define project scope, timelines, and deliverables aligned with client objectives; actively manage project budgets, resource allocation, and risk mitigation to ensure on-time, cost-effective delivery; lead project review meetings with clients and internal stakeholders.
- Team Development & Resource Management: Lead, mentor, and inspire a growing operations and consultancy team; oversee scheduling, timesheets, holidays, and resource allocation; foster collaboration and strong communication across technical and non-technical teams.
- Financial & Reporting Oversight: Track and report on operational and project budgets; provide accurate forecasting and utilisation reporting through CRM systems; identify opportunities for savings without compromising quality.
What We’re Looking For
- Proven experience (5+ years) in operations and project management within the IT, Tech, or Digital consultancy sector.
- Strong background in client-facing delivery and B2B engagement across SMEs and large corporations.
- Demonstrated ability to lead teams and manage multiple projects simultaneously.
- Proficiency in project management tools (e.g., Asana, MS Project) and CRM systems (Salesforce / Microsoft Dynamics experience is a plus).
- Knowledge of Agile methodologies; PMP or equivalent certification is desirable.
- Highly organised, detail-driven, and calm under pressure, with excellent communication skills, a flexible can-do attitude and willingness to work as a team.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Team!
Application notice: We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Project Management and Information Technology
Industries: Staffing and Recruiting
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Operations Project Manager – IT, Tech, Digital Consulting – 19776 Ref: 19776 employer: RR
Contact Detail:
RR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Project Manager – IT, Tech, Digital Consulting – 19776 Ref: 19776
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and digital consulting space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially around Microsoft Dynamics 365. Be ready to discuss how your experience aligns with their needs and how you can contribute to their mission of transforming client operations.
✨Tip Number 3
Showcase your project management skills! Bring examples of past projects where you’ve led teams or improved processes. Use metrics to demonstrate your impact – numbers speak volumes in the consultancy world!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the hiring team. Plus, it shows you’re serious about joining a company that values growth and collaboration.
We think you need these skills to ace Operations Project Manager – IT, Tech, Digital Consulting – 19776 Ref: 19776
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Project Manager role. Highlight your experience in IT, Tech, and Digital consultancy, and don’t forget to showcase your project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at StudySmarter. Keep it engaging and personal – we love a good story!
Showcase Relevant Experience: When filling out your application, focus on your proven experience in operations and project management. Mention specific tools you've used, like Asana or Microsoft Dynamics, and any Agile methodologies you’re familiar with. We’re keen to see what you’ve accomplished!
Apply Through Our Website: For a smooth application process, make sure to apply through our website. It’s the quickest way for us to get your details and start reviewing your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at RR
✨Know Your Stuff
Make sure you’re well-versed in Microsoft Dynamics 365 and the specific IT consultancy sector. Brush up on your knowledge of ERP and CRM solutions, as well as any relevant project management tools like Asana or MS Project. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Leadership Skills
Since the role involves leading a team and managing projects, be ready to share examples of how you've successfully led teams in the past. Highlight your experience in mentoring and inspiring others, and discuss how you’ve handled challenges in a client-facing environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage multiple projects. Think of specific scenarios where you had to implement workflows, manage budgets, or mitigate risks. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.