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- Tasks: Lead operations, optimise processes, and support a dynamic team in education coaching.
- Company: Join MSB, a global leader in coaching for international education since 2017.
- Benefits: Enjoy £55,000-£60,000 salary, 35 days holiday, personal development budget, and flexible working.
- Why this job: Be part of a fun, impactful team that values integrity, adventure, and meaningful conversations.
- Qualifications: Leadership experience in SME operations, preferably in education; CRM proficiency required.
- Other info: Remote role with occasional meetings in London or Manchester; apply now for an exciting adventure!
The predicted salary is between 47000 - 63000 £ per year.
Join us as the Head of Operations – Exec Coaching to Education Leaders. UK Remote. Since 2017, MSB has grown from a two-person startup to a global leader in coaching and leadership development for international education. We’re seeking a dedicated Head of Operations to streamline our systems, enhance client delivery, and empower our team. If you love optimizing processes, fostering strong relationships, and thrive in a culture of adventure, integrity, and meaningful conversations, we want to hear from you.
Role Overview:
- Location: Remote, with occasional meetings in London or Manchester
- Salary: £55,000 - £60,000 + 35 days holiday including bank holidays + 5 adventure days
- Benefits: £2,500 personal development budget, leadership coaching, training opportunities, flexible working, employee share scheme
- Type: Permanent, Full-Time
Our Values: Conversation, Integrity, Adventure
Key Skills: People-oriented, systems leadership, analytical, proactive, networker, problem solver, detail-focused, quality-driven, adaptable, enthusiastic about personal growth.
Background: Business operations, SME management, experience within education sector preferred.
About Us: MSB has grown significantly since inception, working with top international education organizations and expanding our coach training programs. We’re small but impactful, making waves in a fast-growing market.
Responsibilities:
- Manage daily operations, systems, and data integrity
- Develop reports and dashboards, ensuring GDPR compliance
- Monitor risks and troubleshoot issues proactively
- Drive process improvements and automation
- Support and train team members on tools and systems
Candidate Profile:
- People lover with excellent communication skills
- Results-driven and morally grounded
- Organized, self-motivated, adaptable
- Strong networker and decision-maker
- Passionate about development and making a difference
Qualifications & Experience:
- Leadership experience in SME operations, preferably in education
- Proficiency with CRM and spreadsheets
- Bachelor’s degree or equivalent experience
- Knowledge of international schools and coach training services
What We Offer:
- Competitive salary
- Share scheme (under consultation)
- Growth and development opportunities
- Supportive, fun team environment
- Professional development budget
- Adventure days and flexible work arrangements
Join us in making a difference. If systems excite you and you’re ready for a new adventure, apply now!
Head of Operations – Exec Coaching to Education Leaders. UK Remote – 19550 Ref: 19550 employer: RR
Contact Detail:
RR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations – Exec Coaching to Education Leaders. UK Remote – 19550 Ref: 19550
✨Tip Number 1
Familiarise yourself with the education sector and its current trends. Understanding the challenges and opportunities in this field will help you demonstrate your knowledge during conversations with us.
✨Tip Number 2
Network with professionals in the education and coaching sectors. Attend relevant webinars or events to build connections that could provide insights into our company culture and operations.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised processes in previous roles. We value practical experience, so having concrete stories ready will showcase your problem-solving skills effectively.
✨Tip Number 4
Show your enthusiasm for personal growth and development. We appreciate candidates who are passionate about their own learning journey, as it aligns with our values and mission.
We think you need these skills to ace Head of Operations – Exec Coaching to Education Leaders. UK Remote – 19550 Ref: 19550
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Head of Operations position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and leadership development. Use specific examples from your past experiences to demonstrate your ability to manage operations and enhance client delivery.
Highlight Relevant Experience: In your CV, emphasise your leadership experience in SME operations, particularly within the education sector. Include any relevant achievements that showcase your problem-solving skills and ability to drive process improvements.
Showcase Your Values: Reflect the company's values of conversation, integrity, and adventure in your application. Share personal anecdotes or experiences that illustrate how you embody these values in your professional life.
How to prepare for a job interview at RR
✨Showcase Your People Skills
As the Head of Operations, you'll be working closely with various stakeholders. Make sure to highlight your excellent communication skills and your ability to foster strong relationships during the interview.
✨Demonstrate Your Analytical Mindset
Prepare to discuss how you've used data to drive decisions in previous roles. Be ready to share examples of reports or dashboards you've developed that improved operations or client delivery.
✨Emphasise Your Problem-Solving Abilities
The role requires a proactive approach to troubleshooting issues. Think of specific challenges you've faced in past positions and how you successfully resolved them, showcasing your adaptability and quality-driven mindset.
✨Align with Their Values
Familiarise yourself with the company's values of conversation, integrity, and adventure. During the interview, express how these resonate with you and provide examples of how you've embodied these values in your professional life.
