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- Tasks: Oversee void property works from handover to completion, ensuring quality and compliance.
- Company: Join a dynamic team in social housing repairs and maintenance.
- Benefits: Competitive day rate, potential for contract extension, and hands-on experience.
- Other info: Fast-paced environment with opportunities for professional growth and development.
- Why this job: Make a real difference in housing by ensuring properties are ready for new tenants.
- Qualifications: Experience in social housing, contractor management, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a Service Delivery Supervisor (Voids) to support the delivery of void property works within a social housing repairs and maintenance setting. This role sits within the Voids Service under Housing / Assets and will focus on the end-to-end operational delivery of void properties from technical handover through to completion and re-let readiness. This role will provide experience working on minor and major void programmes, managing contractor delivery, ensuring compliance, and driving performance against strict turnaround targets.
Key Responsibilities
- Take full operational ownership of void properties from technical handover through to practical completion and re-let readiness.
- Raise and issue works instructions to the principal contractor following technical review of handover packs.
- Manage and monitor contractor performance to ensure works progress in line with programme requirements.
- Ensure full compliance with Health & Safety legislation, CDM requirements, and safe systems of work.
- Carry out inspections to ensure properties meet the required lettable and quality standards.
- Manage and track void turnaround performance, including minor (28 days) and major (100 days) void targets.
- Maintain accurate and real-time records using void tracking systems and SharePoint.
- Challenge variations and support effective cost control and value for money.
- Ensure full completion evidence, certification, and handover documentation is in place.
- Maintain clear communication with internal teams, contractors, and stakeholders throughout the delivery process.
- Contribute to continuous improvement within the voids service.
Skills and Experience
- Experience in social housing voids, repairs, or property maintenance delivery.
- Experience managing contractors and overseeing operational works delivery.
- Strong understanding of Health & Safety requirements within construction or housing environments.
- Knowledge of housing standards and lettable property requirements.
- Understanding of NHF SOR (or similar cost/repairs frameworks).
- Ability to manage multiple priorities and deliver to strict deadlines.
- Strong communication skills with the ability to coordinate stakeholders effectively.
- Good IT skills, including use of tracking systems and reporting tools.
- Commercial awareness and ability to support cost control and variation management.
This is a delivery-focused role responsible for ensuring void properties are completed, compliant, and ready for occupation, with accountability for turnaround performance, quality assurance, and operational outcomes.
Voids service supervisor in Slough employer: R&R Housing
Contact Detail:
R&R Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids service supervisor in Slough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property maintenance sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on short-term projects related to void properties. This will not only boost your CV but also give you real-world insights that can impress potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of Health & Safety regulations and void turnaround processes. Be ready to discuss how you've managed contractor performance and ensured compliance in past roles.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your interest in working with us directly.
We think you need these skills to ace Voids service supervisor in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing voids and property maintenance. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Supervisor role. We love seeing enthusiasm and a clear understanding of the voids service and its challenges.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of Health & Safety legislation and any relevant frameworks like NHF SOR. We want to know you can keep things safe and sound!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at R&R Housing
✨Know Your Voids Inside Out
Make sure you brush up on your knowledge of void property works and the specific processes involved. Familiarise yourself with the end-to-end operational delivery, from technical handover to re-let readiness, so you can confidently discuss how you would manage these stages.
✨Showcase Your Contractor Management Skills
Prepare examples of how you've successfully managed contractors in the past. Be ready to discuss how you ensured compliance and performance against targets, as this will demonstrate your ability to oversee operational works delivery effectively.
✨Health & Safety is Key
Since this role involves strict adherence to Health & Safety legislation, be prepared to talk about your experience in ensuring compliance within construction or housing environments. Highlight any specific instances where you implemented safety measures or improved compliance.
✨Communicate Like a Pro
Strong communication skills are essential for this role. Think of examples where you've coordinated with internal teams, contractors, and stakeholders. Practise articulating how you maintain clear communication throughout the delivery process to ensure everyone is on the same page.