At a Glance
- Tasks: Conduct initial homelessness assessments and provide accurate housing advice.
- Company: Join a busy Local Authority Housing Needs team making a difference.
- Benefits: Gain valuable experience in a supportive environment with career growth.
- Other info: Collaborative work environment with opportunities to make a real impact.
- Why this job: Help vulnerable residents while ensuring compliance with housing legislation.
- Qualifications: Strong knowledge of homelessness legislation and customer service skills.
The predicted salary is between 27835 - 34021 £ per year.
Housing Triage Officer We are recruiting for an experienced Housing Triage Officer to join a busy Local Authority Housing Needs team.
This role is ideal for a housing professional with strong knowledge of homelessness legislation and experience delivering high-quality housing advice and assessments.
The Role You will be responsible for carrying out initial homelessness assessments, providing accurate housing advice, and making legally compliant decisions in line with the Housing Act 1996 and the Homelessness Reduction Act 2017.
You will work closely with colleagues and partner agencies to support residents at risk of homelessness while ensuring statutory duties are met.
Key Responsibilities Conduct initial homelessness assessments in accordance with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
Provide accurate and legally compliant housing and homelessness advice.
Draft and issue written legal decisions in line with statutory requirements.
Assess eligibility, homelessness status, priority need, local connection, and housing circumstances.
Refer complex cases to Duty Officers where further assessment is required.
Maintain accurate case records and ensure statutory timescales are met.
Deliver a high standard of customer service to vulnerable residents with empathy and professionalism.
Work collaboratively with internal teams and external agencies to achieve positive housing outcomes.
Ensure compliance with housing legislation, statutory guidance, safeguarding responsibilities, and organisational policies.
Essential Skills
Housing Triage Officer employer: R&R Housing
As a Registered Building Inspector (Class 2F) with us, you will be part of a dynamic team dedicated to ensuring safety and compliance in the built environment across London. We offer a competitive rate, a hybrid working pattern, and a supportive work culture that encourages professional growth and development. Join us to make a meaningful impact while enjoying the unique advantages of working in one of the world's most vibrant cities.
