Team Leader - Water Industry in Cardiff

RPS are seeking an Area Team Leader to join our Water Operations Division in Wales. This role is to support our Team in South East Wales. Our team of Leakage Engineers are at the heart of our strategic priorities – to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. This is a permanent, full‐time position working Monday to Friday 07:00 - 15:30 plus overtime, bonus and benefits and pays real living wage. You will also be allocated a company van and fuel card.

About The Team

The RPS Asset, Surveying, and Inspection (AS&I) team provides industry‐leading services to the UK Water Industry and our employees are involved in services supporting Water Networks, Drainage, Surveying, Leakage Consultancy, Water Resources and Efficiency. The team analyse complex data and provide pragmatic solutions. This includes reducing water leakage and preventing flooding and pollution in local communities.

Our Welsh Water's asset management and delivery professionals develop and deliver industry‐leading solutions in flooding, pollution, water quality and leakage. Our teams find and repair leaks on the network to minimise water wastage, which is good for Welsh Water customers and the environment.

About You

As a key member of the Asset, Surveying, and Inspection (AS&I) business, your role as Area Team Leader is critical to our strategic priorities – to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. You will need to work flexibly, working weekends, evenings and overtime if required. Be willing to travel to different locations. It is essential that you enjoy working outdoors, as come rain or shine, you will mostly be outside.

Your Responsibilities

• Acting as a point of contact for site staff – ALC and Logging Inspectors
• Taking responsibility for Risk Assessment and Health & Safety Management
• The analysis and driving of Health & Safety performance
• Completing quarterly SBWIBEST – Completing best observations and highlighting trends
• Delivering monthly toolbox talks and safety alerts
• Leading a team of 8-10 field‐based staff on a day‐to‐day basis to deliver outstanding client care, customer service, technical excellence and project outcomes
• Ensuring compliance of all teams to approved technical procedures and management of the Company's Integrated Management System
• Produce clear and up to date status reports forms day to day leakage delivery
• Analysis and continuous improvement of leakage team's performance – highlighting performance trends and reporting
• Assisting site staff to locate and promote leakage jobs
• Mentor and train field staff to maintain continued improvement
• Tracking and driving the performance of Field staff
• Formalisation and submission of incident and accident reports
• Ensuring that all work is completed in a timely and accurate manner

Skills, Knowledge, And Experience

• An individual with a strong commitment to Health and Safety
• A successful track record of leading a team, with a strong management style and the ability to motivate, influence, negotiate and performance manage
• A strong Customer Service ethos and track record
• Experience of meeting strict client and company targets
• Excellent IT skills and working knowledge of Microsoft Office applications
• Ability to work to deadlines and achieve targets
• Clear and fluent communication skills, both written and oral
• A working knowledge of working within Utilities and Water Distribution is advantageous.
• Flexible, willing to work nights and overtime

Qualifications

• Full UK Driving Licence

This role may involve:

• Moving heavy items including inspection chamber covers.
• Working in all weather conditions (this could include night work also).
• You may be required to work in confined spaces and on highways.

Please note mandatory drugs and alcohol tests are undertaken for this role and a DBS check will be undertaken.

What's in it for you?

A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. A career here is far from ordinary. Here you're not a number; you are part of the solution.

Why RPS?

We're a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work‐life balance that's right for them. We also understand the importance of collaboration and social connection in the office environment. With agile offices and hybrid working offered as standard, we trust our people to find the right balance to meet client needs – this is a workplace that works for you.

About RPS, a Tetra Tech Company

RPS, part of Tetra Tech since January 2023, is a global firm that defines, designs, and manages projects in urbanisation, natural resources, and sustainability. As part of Tetra Tech's 28,000‐strong team across 550 offices in over 120 countries, we deliver solutions that create lasting value in an increasingly urbanised and resource‐scarce world. By leveraging our global expertise, we enable our clients to develop winning solutions for their clients and communities. Our people drive our success, and this is where you come to build a career.

Kickstart your adventure with endless possibilities within AS&I!

If we feel you are a good match, we will be in touch to arrange a competency interview. If this opportunity suits your career journey, we'd love to hear from you. All applications will be considered. Ready to apply? Please have your CV ready and continue with your application online.

Recruitment Agencies

We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please refer to the careers page on our website if you require any further information.