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- Tasks: Manage customer inquiries about water supply losses and ensure satisfaction.
- Company: Leading utility provider in Cardiff with a focus on customer service.
- Benefits: Competitive salary and extensive career development opportunities.
- Why this job: Make a difference by helping customers resolve their water supply issues.
- Qualifications: Strong communication skills and experience in customer service; Welsh proficiency preferred.
- Other info: Join a supportive team in a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading utility provider in Cardiff is seeking a Private Leakage Administrator to manage customer inquiries regarding water supply losses. The role includes direct communication with customers, case management, and problem-solving to ensure customer satisfaction.
Candidates should be organised, experienced in customer service, and possess strong communication skills, including proficiency in Welsh.
This position offers a competitive salary and extensive career development opportunities.
Leakage & Property Case Administrator in Cardiff employer: RPS
Contact Detail:
RPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leakage & Property Case Administrator in Cardiff
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves direct customer interaction, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Leakage & Property Case Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and case management. We want to see how your skills align with the role of a Leakage & Property Case Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with water supply issues. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see that you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at RPS
✨Know Your Stuff
Make sure you understand the ins and outs of leakage management and customer service. Brush up on common issues related to water supply losses and think about how you would handle various customer inquiries. This will show that you're not just interested in the role, but that you’re prepared for it.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. If you’re proficient in Welsh, be ready to demonstrate that during the interview. It’s a great way to stand out and show you can connect with a diverse customer base.
✨Be Organised
Bring along any relevant documents or examples of your previous work that showcase your organisational skills. You might also want to prepare a few questions about the case management processes they use. This shows you’re proactive and ready to hit the ground running.
✨Problem-Solving Mindset
Prepare some examples of how you've successfully resolved customer issues in the past. Think about specific challenges you faced and how you overcame them. This will highlight your problem-solving abilities and reassure them that you can handle the demands of the role.
