Customer Support Administrator

As a key member of the Laboratories business, your role as a Customer Support Administrator is critical to helping us conduct investigations and formulate effective solutions to help our clients comply with international quality standards, maximum residue limits (MRLs), environmental regulations, and much more.

By joining us you will collaborate with our clients, to design a tailored analytical programme to meet their complex regulatory needs. Leveraging our state-of-the-art instrumentation. You will be influential in providing analytical support during the remediation and clean-up project and subsequent routine monitoring.

Your Responsibilities:

• Processing supplier invoices

• Preparing basic quotations

• Adding new customers onto LIMS

• Assisting Business Development Associate

• Customers spend analysis

• Assisting with sample registration when required.

• Drive company van to collect samples in local area when Van Driver is on holiday

• Maintaining housekeeping standards

• Complying with H&S requirements. Report H&S issues to senior management

Join our team as a full time, permanent Customer Support Administrator at a state-of-the-art laboratory based in Manchester. This is an exciting opportunity to be part of a fast paced, innovative environment where your exceptional organisational skills and passion for customer service will make a great impact., * Good time management skills, attention to detail and ability to cope under pressure

• Ability to work with minimal supervision as well as part of a team.

• Good inter-personal and communication skills.

• Good communication skills via phone and email

• Full clean driving licence