At a Glance
- Tasks: Use your technical skills to handle vehicle claims and provide top-notch customer service.
- Company: Join a leading international motor insurance company in Bradford.
- Benefits: Earn a competitive salary with optional overtime, hybrid working, and great perks.
- Other info: Enjoy a dynamic work environment with opportunities for growth and extra benefits.
- Why this job: Step away from the tools and build a rewarding career in motor insurance.
- Qualifications: Must have Level 3 Vehicle Technician certification and customer service experience.
The predicted salary is between 31625 - 31625 £ per year.
Level 3 Vehicle Technicians/Mechanics needed in Bradford, West Yorkshire!
Are you looking to come off the tools and carve yourself a fantastic career within motor insurance using your expert technical skills?
Our Bradford based international client seek a number of experience Level 3 Vehicle Technicians/Mechanics to join their expanding motor claims team as a Technical Claims Specialist.
So if you are a qualified Vehicle Technician/Mechanic and seek a dynamic and rewarding career away from the tools, keep reading!
Hours and Package
- Great starting salary of £31,625 per annum
- PLUS optional overtime at x1.5 every Saturday morning on top of basic salary (potenial to earn £37,000 per annum)
- Monday to Friday 0830am to 1730pm - only 37.5 hours per week
- Company pension scheme
- 4 x annual salary life insurance
- Hybrid working after initial training - office in Bradford when in
- Other optional opt-in benefits such as extra holidays, cycle to work, gym, health care and MORE!
Overview
Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer's expectations.
Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values.
Duties
- To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted.
- Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product.
- Using their technical expertise to make claims decisions.
- To deliver a consistently superior customer experience, ensuring that we have met all the customer's needs, answered all their questions and that then customer fully understands our decisions.
- To conform to all company policies in force at all times e. g. the security of corporate information, electronic mail policy, computer usage policy.
Required Experience
- Hold a City & Guilds/NVQ Level 3 certificate or equivalent in Motor Vehicle Engineering (Essential).
- Previous experience working within a dealership or customer focused garage environment (Essential).
- Evidence of working in a customer focused environment.
We look forward to hearing from you.
Key
Vehicle Technician, Mechanic, Snr Vehicle Technician, Snr Mechanic, Level 3 Vehicle Technician, Level 3 Mechanic, Bradford, West Yorkshire.
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Mechanic/Vehicle Technician in Bradford employer: RPR National
RPR National is an exceptional employer, offering a dynamic work environment at their prestigious Gloucester site. With a competitive salary package, including high commissions and a fully expensed company car, employees are rewarded for their hard work and dedication. The company fosters a culture of growth and excellence, providing ample opportunities for professional development within the thriving motor trade sector.
