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- Tasks: Join our team as a Sales Executive, managing customer calls and selling logistics solutions.
- Company: Irlam Associates specializes in Logistics & Supply Chain recruitment for top UK businesses.
- Benefits: Enjoy a dynamic work environment with opportunities for personal development and growth.
- Why this job: Be part of a successful team, making an impact in the logistics industry while building relationships.
- Qualifications: Proven sales experience, strong communication skills, and knowledge of CRM systems required.
- Other info: This role offers a chance to grow within a well-established company in a key position.
The predicted salary is between 28800 - 43200 £ per year.
Sales Executive Irlam Associates is a specialist in Logistics & Supply Chain recruitment, working nationally for a hosthigh profile businesses within the industry.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
We are proud to be representing one of the UKs largest and well-known same day courier network services in their search for a fantastic Telesales Executive to join their highly successful team at their site close to Tunbridge Wells.
This is a highly targeted role where you will be responsible for gaining new customers and to develop and retain existing business though a service led approach.
Key Responsibilities: Managing incoming and outgoing customer calls (both existing and new customers and lapsed customers) in order to sell logistics solutions and services.
Upselling to customers across all services and handling customer enquiries around available services and pricing; proactively pursuing undeveloped areas.
Explaining service pricing, following up on quotes, and negotiate with customers to increase margins.
Accurately and efficiently entering all customer information into the available Customer Relationship Manager system (CRM) and maintaining a list of potential leads and following up with those customers by making subsequent sales pitches.
Providing a high level of customer care through regular contact, obtaining feedback, monitoring account performance to ensure retention and growth across all logistics modes for all customers.
Resolving customer issues and queries as necessary.
Working in close collaboration and alignment with the relevant branch departments across the UK organisation regarding customer requirements, issues and queries, planning and development.
Maintaining working knowledge of all products and services across all transport modes and keeping up to date on industry developments through research, personal development, current affairs, trends, as well as actively engaging across internal platforms and completing relevant training and personal development plans.
Key Skills: Experience working in a proactive sales role.
Proven track record of sales success with sound knowledge of sales processes and customer retention skills.
Able to present and communicate effectively with a strong focus on excellent customer service and relationship building skills with both customers and internal stakeholders.
Strong interpersonal skills, able to organise, administer, plan and prioritise effectively.
Ability to influence others.
Ability to take the initiative as well as collaborate with teams across the wider UK network.
Sound financial and commercial acumen (you will be responsible for cost effective quotations) with excellent attention to detail.
Experience of Microsoft Office, Word and Excel and knowledge of CRM systems too.
This is a fantastic opportunity to join a very well-established but continually growing business in a key role as part of their growth bringing additional opportunities for the right person.
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Sales Executive employer: RPO/Partnerships
Contact Detail:
RPO/Partnerships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarize yourself with the logistics and supply chain industry. Understanding the key players, trends, and challenges will help you engage more effectively with potential customers and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your sales pitch! Since this role is highly targeted, being able to communicate the value of the logistics solutions clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Network within the industry. Attend relevant events or join online forums where logistics professionals gather. Building connections can lead to valuable insights and potential referrals.
✨Tip Number 4
Stay updated on the latest CRM tools and techniques. Being proficient in these systems will not only help you manage customer relationships effectively but also show that you are tech-savvy and ready to hit the ground running.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in logistics or customer service. Use specific examples that demonstrate your success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the logistics industry and your passion for sales. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasize your interpersonal skills, ability to influence others, and experience with CRM systems. These are crucial for the Sales Executive role.
Showcase Your Sales Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, to demonstrate your proven track record of sales success.
How to prepare for a job interview at RPO/Partnerships
✨Know Your Sales Metrics
Be prepared to discuss your previous sales achievements and metrics. Highlight specific examples of how you met or exceeded targets, as this will demonstrate your proactive sales experience and success.
✨Understand the Logistics Industry
Familiarize yourself with the logistics and supply chain sector. Research current trends and challenges in the industry, as well as the services offered by the company. This knowledge will help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare to share examples of how you've provided excellent customer service in past roles. Discuss how you resolved customer issues and maintained relationships, as this aligns with the company's focus on customer care and retention.
✨Demonstrate Your CRM Proficiency
Since the role involves using a Customer Relationship Manager system, be ready to talk about your experience with CRM tools. If possible, mention specific systems you've used and how you've leveraged them to manage leads and customer interactions effectively.
