At a Glance
- Tasks: Support customers with insurance enquiries and manage policy administration.
- Company: Trusted high street insurance broker with a friendly, community-focused culture.
- Benefits: Full-time hours, birthday day off, BUPA cash plan, and fully funded insurance qualifications.
- Other info: Great opportunity for professional development in a respected local business.
- Why this job: Join a supportive team and build a rewarding career in insurance.
- Qualifications: Customer service or administrative experience preferred; insurance knowledge is a plus.
The predicted salary is between 25000 - 35000 £ per year.
RP Lovatt, part of the JMG Group, are a long-established and trusted high street insurance broker providing personal and commercial insurance solutions to local customers. We pride ourselves on offering a friendly, personal service and building strong relationships within our community. We are looking for an organised and customer-focused Insurance Broker to join our team. While previous insurance experience and knowledge would be advantageous, we are also keen to hear from candidates with strong administration and customer service backgrounds who are looking to build a career within insurance. This is an excellent opportunity to join a supportive and welcoming team where customer service remains at the heart of what we do.
Key Responsibilities
- Supporting personal and commercial insurance customers with their enquiries
- Handling day-to-day policy administration accurately and efficiently
- Using our broking systems to update records, process information, and manage insurance documentation
- Preparing customer files and maintaining electronic records
- Issuing quotations, documentation, and correspondence
- Taking payments for insurance policies over the telephone
- Answering incoming calls and directing enquiries appropriately
- Welcoming customers into the office and assisting with front desk enquiries
- Providing general administrative support across the team
What We’re Looking For
- Previous experience within the insurance sector preferred
- Experience using Acturis broking system would be advantageous
- Strong administration and organisational skills
- Confident and professional communication skills, both over the phone and in person
- High levels of accuracy and attention to detail
- A personable and customer-focused approach
- Ability to work both independently and as part of a small team
We would particularly welcome applications from individuals with strong customer service or administrative experience who enjoy working with people and are looking for a long-term opportunity within a respected local business. Fully funded insurance qualifications are available to support professional development and progression.
Birthday day off
BUPA cash plan
Full-time hours, Monday to Friday
If you are looking to join a friendly, community-focused brokerage where you can develop your career in insurance, we would love to hear from you.
Insurance Broker in Banbury employer: RPLovatt
RP Lovatt, part of the JMG Group, is an excellent employer that fosters a supportive and welcoming work environment, prioritising customer service and community relationships. With opportunities for professional development through fully funded insurance qualifications, employees can build a rewarding career in a friendly team atmosphere. Located in a trusted high street setting, we offer a unique chance to engage with local customers while enjoying benefits like a birthday day off and a BUPA cash plan.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Broker in Banbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in insurance. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Prepare for those interviews! Research RP Lovatt and understand their values and services. Think about how your customer service skills can shine in this role. We want to see your passion for helping people!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to customer service and administration. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Insurance Broker in Banbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any customer service or administrative roles you've had, as these are key for us at RP Lovatt.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you’re interested in the insurance sector and how your background makes you a great fit for our friendly team.
Showcase Your Communication Skills:Since we value strong communication, make sure to demonstrate this in your application. Whether it’s through clear writing or mentioning experiences where you’ve effectively communicated with customers, let us see your skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at RPLovatt
✨Know Your Stuff
Familiarise yourself with the basics of insurance and the specific services offered by RP Lovatt. Even if you don’t have direct experience, understanding key terms and concepts will show your enthusiasm and willingness to learn.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went the extra mile for a customer, as this aligns perfectly with their focus on personal service.
✨Be Organised and Detail-Oriented
Since the role involves handling policy administration and maintaining records, demonstrate your organisational skills. Bring a notepad to jot down important points during the interview and mention any tools or methods you use to stay organised.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
