At a Glance
- Tasks: Lead change initiatives and support finance process improvements in a dynamic environment.
- Company: Join RPC, a forward-thinking professional services firm focused on transformation.
- Benefits: Gain hands-on experience, develop skills, and work with diverse teams.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving change and enhancing financial processes.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Project Elevate is RPC's finance transformation programme, focused on redesigning and embedding improved financial processes across the matter lifecycle - from matter inception and matter management through time recording, billing and collections. This fixed-term role will provide hands-on change and programme support during the "embedding" phase, helping ensure new ways of working are adopted consistently, understood by stakeholders, and delivering sustainable benefits. The role suits someone capable of working closely with diverse stakeholder groups (including with partners and other lawyers) in a fast-paced professional services environment, who can combine structured programme delivery with a practical, sleeves-rolled-up approach: engaging stakeholders, converting feedback into actions, tracking adoption and issues, and supporting engagement, training and continuous improvement across the business.
Key responsibilities
- Support delivery of the adoption plan for new finance processes and related ways of working across the matter lifecycle.
- Work with business and finance stakeholders to identify adoption risks, pain points and resistance; help design and implement mitigations.
- Gather feedback from users (fee earners, practice support, finance teams and other business services) and translate it into clear actions, priorities and improvements.
- Help define and track adoption measures (e.g. usage, compliance, process adherence, user confidence), escalating issues and recommending interventions.
- Build credible working relationships with senior stakeholders and day-to-day users across the firm.
- Facilitate workshops, focus groups and check-ins to surface issues, align expectations, and drive decisions on improvements.
- Act as a "bridge" between programme leadership, finance, IT and operational teams to ensure changes are understood and workable in practice.
- Identify and anticipate points of friction between stakeholder groups, proactively engaging with stakeholders to surface concerns, resolve issues and maintain alignment in support of successful delivery and adoption.
Communications and enablement
- Draft and coordinate change communications (updates, FAQs, guidance notes, intranet content) to support awareness and adoption.
- Support training planning and delivery (including briefings, drop-ins, "how to" materials) and help maintain supporting documentation.
- Produce clear, consistent communications and materials, adapting content, format and channels to different stakeholder groups to support effective engagement and participation.
- Work closely with firmwide internal communications team to ensure communications are carefully coordinated.
- Responsible for a comprehensive and pragmatic adoption plan.
- Support governance: prepare agendas, minutes, actions and status reporting for relevant working groups and programme board.
- Track dependencies and coordinate across workstreams to keep embedding activities moving at pace.
- Help find solutions to challenges stakeholders may be facing in the adoption or application in new ways of working, or understanding what is expected of their roles.
- Spot opportunities to improve adoption of new processes and introduce templates and guidance as users begin operating in the new model.
- Triage issues (pragmatically), coordinate resolution, and identify root causes.
- Work flexibly across tasks to meet programme needs, including ad hoc analysis, and drafting of communications, aide memoires and briefing notes.
Key relationships
- Head of Strategic Engagement (to whom this role reports)
- Programme leadership (Project Elevate), Finance leadership and operational finance teams
- Practice groups, Partners, and fee earners, matter management stakeholders, secretarial/practice support
- IT / systems teams and the Project Management Office (PMO)
- Communications team
- Other Business Services teams impacted by end-to-end process changes
What success looks like
- Stakeholders are informed, engaged and supported; adoption issues are surfaced early and addressed quickly.
- Embedding activities are delivered reliably (plans, comms, training support, reporting), with clear visibility of progress and risks.
- New finance-related ways of working are becoming "business as usual", with reduced friction and clearer guidance for users.
- Programme leadership has confident oversight of adoption metrics, user feedback themes, and priority improvements.
Knowledge, skills and experience
- Demonstrable experience supporting change/transformation initiatives, ideally in a professional services environment (law firm experience strongly preferred).
- Strong programme/project management capability: planning, tracking actions, preparing governance materials, and driving follow-through.
- Excellent written and verbal communication skills, with the ability to translate complex process change into clear, practical messages for different audiences.
- Have the confidence and credibility to engage with senior stakeholders (to include delivery of training), while also being effective with front-line users and operational teams.
- Courage to address issues, engage with stakeholders directly to both listen and manage feedback, and have the judgement to recognise what issues need to be triaged / escalated.
- Highly organised, detail-oriented and dependable, with the ability to manage multiple priorities and deadlines in a fast-moving environment.
- Agile, adaptable and solutions-focused: comfortable with ambiguity, able to "roll sleeves up" and do what's needed to keep delivery moving.
- Pro-active self-starter who is able to 'hit the ground running' with the ability to handle pace.
- Strong facilitation skills (workshops, feedback sessions, briefings) and an ability to handle challenge constructively.
- Good analytical skills: able to synthesise feedback/data into themes, risks and actionable recommendations.
- Familiarity with law firm operating models, stakeholder groups, and practical realities of fee earning and practice support workflows.
- Experience supporting training development and delivery, including aide memoires/FAQs and stakeholder readiness activities.
Personal attributes
- Collaborative team player with high personal accountability and a calm, professional manner.
- Discreet and trustworthy, with strong awareness of confidentiality expectations in a law firm environment.
- Proactive, curious and improvement-minded: asks the right questions and follows issues through to resolution.
Transformation Manager (9m FTC) employer: RPC
RPC is an exceptional employer that fosters a collaborative and dynamic work culture, particularly for the Transformation Manager role within the finance transformation programme, Project Elevate. Employees benefit from hands-on involvement in meaningful change initiatives, opportunities for professional growth, and a supportive environment that values stakeholder engagement and continuous improvement. Located in a fast-paced professional services setting, RPC offers a unique chance to make a tangible impact while working alongside diverse teams and senior stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Transformation Manager (9m FTC)
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like RPC. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at RPC.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at RPC.
We think you need these skills to ace Transformation Manager (9m FTC)
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at RPC and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at RPC
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like RPC will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to RPC.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at RPC.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at RPC. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
