At a Glance
- Tasks: Lead innovative training projects and collaborate with clients to enhance their learning initiatives.
- Company: Join rpc, a dynamic consultancy focused on customer-oriented transformation.
- Benefits: Enjoy competitive salary, 25 days leave, private healthcare, and ongoing professional development.
- Other info: Embrace a supportive culture with flat hierarchies and opportunities for rapid career growth.
- Why this job: Make a real impact by shaping training programmes for high-quality clients across the globe.
- Qualifications: Degree in business or social sciences; experience in training, project management, or event management.
Location: Hybrid, Farnborough (2-3 days in office/ onsite)
Salary: Competitive
Job Type: Permanent, Full Time
Working Hours: 40 hours per week, Monday-Friday
Who are we
rpc - The Retail Performance Company is the consultancy for the entire journey towards customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics to people empowerment and performance management. Our mission is to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. rpc was founded in 2013 as a joint venture of BMW Group and H&Z AG and has over 450 employees in twelve countries.
About The Role
As a Training Programme Manager, you will serve as a strategic ally to our clients, working directly alongside their L&D Managers to elevate their training initiatives. Your role will be consultative and oversight-driven - partnering with key client stakeholders to deeply understand organisational skill gaps and identify targeted development needs. You will champion the creative design of innovative learning solutions, oversee the rigorous quality assurance of training programmes and materials, and ensure flawless event management for learning rollouts.
Your Tasks
- Oversee and manage training related projects across multiple brands and clients, ensuring both operational and financial excellence.
- Lead & manage budget planning for training programmes, including offer preparation, margin management, goal setting, milestone tracking, and overall project delivery.
- Serve as the primary point of contact for clients, coordinating project activities, providing expert guidance, and ensuring high-quality service and client satisfaction.
- Manage resource allocation for training initiatives and facilitate workshops, training sessions, and programme activities.
- Present project updates, training results, and key insights to stakeholders and clients.
- Negotiate terms and agreements with external training partners and clients to support project objectives.
- Oversee outgoing invoices and validate invoices from external training providers.
- Provide professional leadership to project team members and, where applicable, support their development.
- Foster strong engagement and motivation within the project team to ensure the successful delivery of training initiatives.
Your Profile
- Completed degree in business administration, social sciences or a comparable field of study.
- Several years of professional experience in training and development, continuing education, project management, or event management.
- Proven track record in managing complex projects and providing high quality support to external clients.
- Strong collaborative mindset with excellent communication skills and the ability to remain composed and professional in challenging situations.
- Demonstrated commitment to service excellence, quality standards, and a high level of responsibility.
- Fast learner with strong organizational capabilities and an entrepreneurial, solution-oriented approach.
- Reliable team contributor with a proactive attitude and a high level of initiative.
- Because of the nature of the role, travel across client sites will be required.
- Experience dealing with external stakeholder engagement and managing training and development of client's staff is preferred.
Why Join Us
Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience.
Other Benefits include:
- Opportunity to work with high-quality clients on impactful projects
- Supportive and collaborative consultancy culture
- Access to ongoing professional development and mentoring
- 25 days annual leave (plus Bank Holidays)
- Pension Plan
- Private Healthcare
- Cash back health care scheme
- rpc Spirit: A corporate culture that is open, dynamic, friendly and appreciative with a strict 'no jerks' policy.
- Short decision-making processes and flat hierarchies.
Further Training & Prospects
At rpc, you can build on your strengths, take on responsibility quickly, and actively shape the company's development, supported by our in-house rpc Academy.
Training Programme Manager employer: RPC
RPC is an exceptional employer that champions inclusivity and diversity, making it a great place for individuals seeking meaningful work in the legal and insurance sectors. With a strong focus on employee growth, flexible working arrangements, and a collaborative culture, RPC empowers its team members to thrive while delivering top-notch service to clients. Located in Bristol, the firm offers unique opportunities to engage with a variety of professional indemnity claims, ensuring a dynamic and rewarding work experience.
