Paralegal (General Liability)

The General Liability Insurance team is part of the firm's Insurance Group and has a well-established client base, acting for a number of market leading liability insurers in the provision of their employers, public and products liability services to insured businesses. The role largely involves running a caseload of personal injury claims arising out of these policies.

We have an opportunity for a Paralegal to join our General Liability team in Bristol. The successful candidate will have the opportunity to work within a vibrant and growing team. The work will be very varied, interesting, and challenging and will include:

• Managing a caseload of EL and PL claims, including personal injury claims.
• Delivering a high quality and timely output to clients, ensuring high levels of client service and alignment with agreed working practices and client service level agreements.
• Working to develop an environment of constant improvement: enthusiastically sharing with and helping others; and taking responsibility for aspects of team development, such as intranet pages, training and induction, process improvement etc.
• Capturing and collating required Management Information in accordance with agreed practice for clients.
• Contributing to the development and improvement of the team's service, support, processes and procedures.
• Attending client events and/or travel, principally to London when required.

Knowledge, skills and experience

• Previous experience of managing a caseload of EL and PL claims, including personal injury and fast track litigation.
• Litigation experience (experience of insurance is desirable but not essential).
• A good knowledge of legal procedures.
• Excellent communication skills, both orally and in writing.
• Able to demonstrate good initiative and problem-solving skills but be conscious of when to consult others.
• Good attention to detail and organisational skills.
• Able to establish collaborative working relationships with clients and colleagues to provide an outstanding customer experience.
• Able to work efficiently and commercially and understand the importance of financial hygiene.
• Good knowledge of Microsoft Office.
• Committed to being part of a supportive, inclusive, and collaborative firm culture.

Diversity, equity, inclusion and belonging

We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. We believe in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help. Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or flexible working policy.