At a Glance
- Tasks: Assist customers and manage admin tasks in a friendly, family-run business.
- Company: Join a supportive family business focused on home products.
- Benefits: Flexible hours, friendly team environment, and opportunities for growth.
- Other info: Perfect for those who thrive in a dynamic, team-oriented setting.
- Why this job: Showcase your people skills and make a difference in customer experiences.
- Qualifications: Customer service experience and a positive attitude are key.
The predicted salary is between 22000 - 26000 £ per year.
We have an opportunity to join our client, a family run business supplying products for the home. They are looking for an Admin/Customer Service person, working from the office within a growing team.
As well as uploading new customers' details and arranging times and dates of deliveries of the client's products, you will get involved in other tasks such as taking inbound calls from customers and setting up their details and payment plans on the system.
The right candidate will have experience in customer service and administration but the right attitude and drive will be the most important aspect. You do not need any formal qualifications to be in Customer Service; your natural people skills and desire to help find the best solution will be the best quality.
Other skills that will make you a great fit for this position are:
- Excellent communication - oral and written
- Ability to work alone or within a team
- Computer skills, quick learner when it comes to technology
If you are seeking a role where you will be able to demonstrate your customer service skills, good time management abilities with excellent attention to detail, then this is the ideal role for you.
Daily responsibilities include:
- Liaising with customers via email and telephone
- Uploading data
Customer Service Administrator employer: RP SEARCH
Join a supportive family-run business that values its employees and fosters a collaborative work environment. As a Customer Service Administrator, you will benefit from a culture that prioritises personal growth and development, offering opportunities to enhance your skills while making a meaningful impact on customer satisfaction. Located in a friendly community, this role provides the chance to be part of a dedicated team where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their products and values so you can show them you're genuinely interested. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers, we should be ready to demonstrate our ability to communicate clearly and effectively. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Show off your tech-savviness! Brush up on any software or systems mentioned in the job description. We can even mention specific tools we've used in the past to highlight our quick learning abilities.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way in showing our enthusiasm for the position. Plus, it keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Show Off Your People Skills:In your application, let us see your natural people skills shine through! Share examples of how you've helped customers in the past and how you approach problem-solving. We love a candidate who can connect with others.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate good communication, so make sure your written skills are on display. Avoid jargon and focus on what makes you a great fit for the role.
Highlight Your Tech Savvy:Since you'll be working with systems and technology, mention any relevant computer skills or experiences you have. If you're a quick learner, let us know how you've adapted to new tech in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at RP SEARCH
✨Know the Company
Before your interview, take some time to research the family-run business. Understand their products and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
Since this role heavily relies on customer interaction, be prepared to share examples of how you've successfully handled customer queries in the past. Highlight your natural ability to connect with people and find solutions.
✨Demonstrate Tech Savviness
Brush up on your computer skills and be ready to discuss any relevant software you've used. If you can, mention specific tools or systems that relate to customer service and administration, as this will show you're a quick learner.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics or the company's approach to customer service. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
