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For Companies At a Glance
- Tasks: Support SharePoint users and manage ticket resolutions using ServiceNow.
- Company: Join a dynamic team at a leading staffing and recruiting firm.
- Benefits: Hybrid work model, competitive pay, and opportunities for skill development.
- Why this job: Make a real difference by solving technical issues and enhancing user experience.
- Qualifications: Experience with SharePoint, ServiceNow, and strong communication skills required.
- Other info: Great chance to grow in a supportive environment with flexible working options.
The predicted salary is between 36000 - 60000 £ per year.
Our client currently seeks a Sharepoint Support Specialist with expertise in ServiceNow to join their dynamic team on an initial 6 month contract. This role will be done on a Hybrid based working model (2 days on-site a week in London).
Technical Skills
- SharePoint site architecture, permissions model, and document libraries.
- Experience with ServiceNow or similar ITSM tools for ticket management.
- Basic knowledge of Power Automate, PowerShell, and Microsoft Teams integration with SharePoint.
- Familiarity with content types, metadata, views, and version control.
- Ability to analyse issues, reproduce problems, and provide clear and actionable resolutions.
- Strong communication skills — able to explain technical solutions to non-technical users.
- Excellent time management and prioritisation skills to handle multiple tickets efficiently.
- Awareness of governance and data security principles in Microsoft 365 environments.
Should this role speak to you, kindly send a copy of your latest CV to naushad.c@rpint.com.
Sharepoint Support Engineer in London employer: RP International
Contact Detail:
RP International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sharepoint Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SharePoint or ServiceNow. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in SharePoint and ITSM tools. This gives you something tangible to discuss during interviews and shows you're proactive.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to SharePoint and ServiceNow. We recommend practising how to explain complex concepts in simple terms, as you'll need to communicate effectively with non-technical users.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sharepoint Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SharePoint and ServiceNow. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or achievements!
Show Off Your Communication Skills: Since you'll need to explain technical solutions to non-technical users, we recommend including examples in your application that demonstrate your ability to communicate complex ideas clearly. This will help us see how you can bridge the gap between tech and non-tech folks.
Highlight Your Problem-Solving Abilities: We love candidates who can analyse issues and provide actionable resolutions. In your application, share specific instances where you've tackled challenges effectively, especially in a SharePoint or ITSM context.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at RP International
✨Know Your SharePoint Inside Out
Make sure you brush up on your knowledge of SharePoint site architecture, permissions models, and document libraries. Be ready to discuss how you've used these in past roles and how they can benefit the team.
✨Familiarise Yourself with ServiceNow
Since the role requires experience with ServiceNow or similar ITSM tools, take some time to understand its functionalities. Prepare examples of how you've managed tickets effectively and resolved issues using such tools.
✨Communicate Clearly
Strong communication skills are a must! Practice explaining technical concepts in simple terms, as you'll need to help non-technical users understand solutions. Think of scenarios where you've done this successfully.
✨Showcase Your Time Management Skills
With multiple tickets to handle, demonstrate your ability to prioritise tasks efficiently. Prepare to share specific examples of how you've managed your workload in previous positions, especially under pressure.
