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- Tasks: Manage client accounts, build relationships, and deliver tailored solutions for public sector clients.
- Company: Join a dynamic team focused on enhancing public sector services and driving growth.
- Benefits: Enjoy a competitive salary, flexible work arrangements, and opportunities for professional development.
- Why this job: Make a real impact in the public sector while developing your skills in a supportive environment.
- Qualifications: Experience in account management, knowledge of public sector frameworks, and strong communication skills required.
- Other info: Work in Farringdon, with 3 days in the office and a focus on ethical practices.
The predicted salary is between 56000 - 84000 £ per year.
Aim of the role:
A Public Sector account manager serves as the primary liaison between our client and their public Sector clients, ensuring satisfaction and fostering strong relationships. They oversee client accounts, addressing needs, resolving issues, and delivering tailored information and updates to meet client goals. Account managers collaborate with internal teams to align services with client expectations while identifying opportunities to upsell or expand our presence in the account. They monitor performance metrics, provide regular updates, and advocate for the client’s best interests. Strong communication, organisational, and problem-solving skills are essential to maintaining trust and driving mutual success. Ultimately, their role is to balance client satisfaction with the company’s objectives, promoting long-term growth.
Key Objectives:
Building Strong Relationships: Develop and maintain trust with public sector stakeholders, understanding their unique priorities and constraints.
Delivering Solutions: Provide tailored support that aligns with relevant public sector goals, such as cost-efficiency, sustainability, or innovation.
Ensuring Compliance: Navigate government regulations, procurement frameworks, and contract requirements from G-Cloud and Network Services 3 (CCS).
Driving in account Growth: Identify opportunities for expanding our client\’s solutions or offering new solutions within existing frameworks and contracts.
Demonstrating Value: Showcase measurable outcomes that address public sector needs, such as improving service delivery or optimizing budgets.
Person Specification:
Strong Relationship-Building Skills: Ability to establish trust and maintain long-term partnerships with our existing customers.
Understanding of Public Sector Frameworks: Knowledge of procurement processes, regulations, and frameworks such as G-Cloud, NS3, and Public Contracts Regulations.
Problem-Solving Abilities: Capability to address complex challenges and deliver tailored, compliant solutions.
Communication Skills: Clear and concise communication to engage with diverse stakeholders at various levels.
Strategic Thinking: Insight to identify opportunities for growth and align solutions with public sector goals.
Ethical and Transparent Approach: Adherence to high standards of integrity, essential in public sector dealings.
Adaptability: Flexibility to respond to evolving government priorities, budgets, and policies.
Key Responsibilities:
1. Client Relationship Management:
• Develop and maintain strong, trusted relationships with our client\’s existing customers.
• Act as the primary point of contact for assigned accounts.
2. Solution Delivery:
• Identify client needs and provide tailored, value-driven solutions that align customer objectives.
• Work closely with internal teams to ensure successful delivery of services.
3. Compliance and Frameworks:
• Navigate procurement processes and frameworks such as G-Cloud, NS3, and other public sector contracts.
• Ensure all activities meet public sector regulatory requirements.
4. Performance Monitoring and Reporting:
• Track account performance and provide regular updates to clients and internal teams.
• Deliver data-driven reports showcasing outcomes and return on investment.
5. Growth and Business Development:
• Identify opportunities to upsell, cross-sell, or expand services within existing accounts.
• Contribute to tenders, bids, and proposals to secure new contracts.
6. Market Knowledge:
• Stay informed on public sector trends, priorities, and budgetary changes.
Key Skills:
• Strong relationship-building and stakeholder management skills.
• Excellent understanding of UK public sector procurement frameworks and policies.
• Strategic thinking and problem-solving abilities.
• Clear and effective communication, both written and verbal.
• High ethical standards and commitment to transparency.
• Adaptability and resilience in a fast-changing environment.
Qualifications:
• Proven experience in account management or similar roles, preferably within the public sector.
• Knowledge of government procurement processes and frameworks.
• Strong analytical and reporting skills.
Salary – £70,000 – £80,000
Location – Farringdon (3 days per week)
Account Manager (Public Sector) employer: RP International
Contact Detail:
RP International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Public Sector)
✨Tip Number 1
Familiarize yourself with public sector procurement frameworks like G-Cloud and NS3. Understanding these frameworks will not only help you in conversations but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the public sector. Attend industry events or join relevant online forums to connect with potential clients and stakeholders, which can give you insights into their needs and priorities.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully navigated complex challenges in previous roles. This will highlight your ability to deliver tailored solutions that meet client objectives.
✨Tip Number 4
Stay updated on current trends and changes in the public sector. Being knowledgeable about recent developments will allow you to engage in meaningful discussions and position yourself as a valuable asset to potential employers.
We think you need these skills to ace Account Manager (Public Sector)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the public sector. Emphasize your relationship-building skills and any knowledge of procurement frameworks like G-Cloud or NS3.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the public sector's unique challenges and how you can address them. Use specific examples from your past experiences to showcase your problem-solving abilities and strategic thinking.
Highlight Key Skills: Clearly outline your strong communication skills, adaptability, and ethical approach in both your CV and cover letter. These are essential for maintaining trust with public sector stakeholders.
Showcase Measurable Outcomes: When detailing your previous roles, include quantifiable achievements that demonstrate your ability to deliver value and drive growth. This could be in the form of improved service delivery metrics or successful contract negotiations.
How to prepare for a job interview at RP International
✨Showcase Your Relationship-Building Skills
During the interview, emphasize your ability to build and maintain strong relationships with clients. Share specific examples of how you've successfully managed client accounts in the past, particularly in the public sector.
✨Demonstrate Knowledge of Public Sector Frameworks
Be prepared to discuss your understanding of procurement processes and frameworks like G-Cloud and NS3. Highlight any relevant experience you have navigating these regulations and how it has benefited your previous clients.
✨Highlight Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare to discuss complex challenges you've faced in account management and how you delivered tailored solutions that met client needs while ensuring compliance.
✨Communicate Clearly and Effectively
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. Be ready to engage with diverse stakeholders and demonstrate how you can effectively convey information to different audiences.
