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For Companies At a Glance
- Tasks: Manage client accounts, build relationships, and deliver tailored solutions for public sector clients.
- Company: Join a dynamic team focused on enhancing public sector services and driving growth.
- Benefits: Enjoy a competitive salary, flexible work arrangements, and opportunities for professional development.
- Why this job: Make a real impact in the public sector while developing your skills in a supportive environment.
- Qualifications: Experience in account management, knowledge of public sector frameworks, and strong communication skills required.
- Other info: Work in Farringdon, with 3 days in the office and a focus on ethical practices.
The predicted salary is between 60000 - 84000 £ per year.
Aim of the role:
A Public Sector account manager serves as the primary liaison between our client and their public Sector clients, ensuring satisfaction and fostering strong relationships. They oversee client accounts, addressing needs, resolving issues, and delivering tailored information and updates to meet client goals. Account managers collaborate with internal teams to align services with client expectations while identifying opportunities to upsell or expand our presence in the account. They monitor performance metrics, provide regular updates, and advocate for the client’s best interests. Strong communication, organisational, and problem-solving skills are essential to maintaining trust and driving mutual success. Ultimately, their role is to balance client satisfaction with the company’s objectives, promoting long-term growth.
Key Objectives:
Building Strong Relationships : Develop and maintain trust with public sector stakeholders, understanding their unique priorities and constraints.
Delivering Solutions: Provide tailored support that aligns with relevant public sector goals, such as cost-efficiency, sustainability, or innovation.
Ensuring Compliance: Navigate government regulations, procurement frameworks, and contract requirements from G-Cloud and Network Services 3 (CCS).
Driving in account Growth: Identify opportunities for expanding our client's solutions or offering new solutions within existing frameworks and contracts.
Demonstrating Value: Showcase measurable outcomes that address public sector needs, such as improving service delivery or optimizing budgets.
Person Specification:
Strong Relationship-Building Skills: Ability to establish trust and maintain long-term partnerships with our existing customers.
Understanding of Public Sector Frameworks: Knowledge of procurement processes, regulations, and frameworks such as G-Cloud, NS3, and Public Contracts Regulations.
Problem-Solving Abilities: Capability to address complex challenges and deliver tailored, compliant solutions.
Communication Skills: Clear and concise communication to engage with diverse stakeholders at various levels.
Strategic Thinking: Insight to identify opportunities for growth and align solutions with public sector goals.
Ethical and Transparent Approach: Adherence to high standards of integrity, essential in public sector dealings.
Adaptability: Flexibility to respond to evolving government priorities, budgets, and policies.
Key Responsibilities:
1. Client Relationship Management:
• Develop and maintain strong, trusted relationships with our client's existing customers.
• Act as the primary point of contact for assigned accounts.
2. Solution Delivery:
• Identify client needs and provide tailored, value-driven solutions that align customer objectives.
• Work closely with internal teams to ensure successful delivery of services.
3. Compliance and Frameworks:
• Navigate procurement processes and frameworks such as G-Cloud, NS3, and other public sector contracts.
• Ensure all activities meet public sector regulatory requirements.
4. Performance Monitoring and Reporting:
• Track account performance and provide regular updates to clients and internal teams.
• Deliver data-driven reports showcasing outcomes and return on investment.
5. Growth and Business Development:
• Identify opportunities to upsell, cross-sell, or expand services within existing accounts.
• Contribute to tenders, bids, and proposals to secure new contracts.
6. Market Knowledge:
• Stay informed on public sector trends, priorities, and budgetary changes.
Key Skills:
• Strong relationship-building and stakeholder management skills.
• Excellent understanding of UK public sector procurement frameworks and policies.
• Strategic thinking and problem-solving abilities.
• Clear and effective communication, both written and verbal.
• High ethical standards and commitment to transparency.
• Adaptability and resilience in a fast-changing environment.
Qualifications:
• Proven experience in account management or similar roles, preferably within the public sector.
• Knowledge of government procurement processes and frameworks.
• Strong analytical and reporting skills.
Salary – £70,000 – £80,000
Location – Farringdon (3 days per week)
Account Manager (Public Sector) employer: RP International
Contact Detail:
RP International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Public Sector)
✨Tip Number 1
Familiarize yourself with the specific public sector frameworks mentioned in the job description, such as G-Cloud and NS3. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in the public sector or account management roles. Engaging with them can provide valuable insights into the industry and may even lead to referrals that could boost your application.
✨Tip Number 3
Stay updated on current trends and challenges within the public sector. This knowledge will allow you to speak confidently about how you can address these issues and add value to potential clients during interviews.
✨Tip Number 4
Prepare examples of how you've successfully built relationships and delivered tailored solutions in previous roles. Being able to share specific instances will showcase your skills and align with the key responsibilities of the Account Manager position.
We think you need these skills to ace Account Manager (Public Sector)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and objectives of the Account Manager position in the public sector. Tailor your application to highlight how your skills and experiences align with these specific requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in account management, particularly within the public sector. Mention any familiarity with procurement frameworks like G-Cloud and NS3, as well as your ability to build strong relationships with stakeholders.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Discuss situations where you successfully addressed complex challenges or delivered tailored solutions that met client needs.
Communicate Clearly: Ensure your application is well-structured and free of jargon. Use clear and concise language to convey your qualifications and enthusiasm for the role. Remember, strong communication skills are essential for this position.
How to prepare for a job interview at RP International
✨Understand Public Sector Frameworks
Make sure you have a solid grasp of procurement processes and frameworks like G-Cloud and NS3. Being able to discuss these in detail will show your expertise and readiness for the role.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your ability to establish trust and communicate effectively with diverse stakeholders.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in account management and how you resolved them. This will demonstrate your capability to deliver tailored solutions that meet client needs.
✨Highlight Strategic Thinking
Think about ways you've identified growth opportunities in past positions. Be prepared to share insights on how you can align solutions with public sector goals, showcasing your strategic mindset.
