Control Room Operator Staffline Ireland are recruiting for a Control Room Operator on behalf of a leading security company. The role will involve a day and night shift pattern.
Responsibilities:
- Ensuring calls are dealt with in accordance with company / client procedures
- Utilising customer service, IT, communication, and problem-solving skills
- Making decisions quickly
- Being sympathetic & sensitive to varying situations
- Working under pressure
- Taking ownership of incidents and seeing them through…
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