Rozgoo is seeking a Case Team Lead to manage our Disrepair, Damp & Mould service within the Repairs Directorate. Based in Staines with hybrid working, you will oversee end-to-end case management, ensuring high-quality resolutions and strong customer outcomes.
The role is a permanent, full-time position of 35 hours per week, with a DBS Level: Basic. You will drive compliance with Awaab’s Law and housing legislation, lead a small team, coordinate with internal and external stakeholders, and
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