Independent Complaints Investigator – Customer Experience in Birmingham

Independent Complaints Investigator – Customer Experience in Birmingham

Birmingham Full-Time On-site
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Rozgoo in Birmingham is seeking a Complaints Investigator to join the Customer Experience Team. You will conduct independent investigations into customer complaints, ensuring fair, consistent handling in line with the organisation's Complaints Policy and relevant codes.

This full-time role offers a salary of Β£34,144 plus Β£1,680 car allowance per year, with a 37.5-hour week, and a start date around late September 2026.

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Contact Details:

Rozgoo Recruitment Team