Reference 188912 Complaints Investigator Birmingham
£34,144.00 plus £1680 car allowance annually
37.5 hours per week
26th September 2026
About the role
Working as part of the Customer Experience Team, you will undertake independent investigations into customer complaints, ensuring that all complaints are handled fairly, consistently and in accordance with Trident's Complaints Policy, the Housing Ombudsman Complaint Handling Code and Consumer Standards. You will be responsible for investigating …
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