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- Tasks: Join our team as a receptionist, handling calls, booking appointments, and managing patient records.
- Company: Royston Group Practice, a busy GP surgery with a friendly atmosphere.
- Benefits: Flexible part-time hours, supportive team, and training provided.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Experience in a GP practice is preferred but not essential; training will be provided.
- Other info: Opportunity to work in a dynamic environment with a dedicated team.
The predicted salary is between 24000 - 36000 £ per year.
Overview
An exciting opportunity has arisen for either one part time receptionist/administrator to join our friendly busy team at Royston Group Practice. Working hours are between 7:45am and 6:30pm Monday to Friday
Main duties of the job
The successful candidate will be expected to perform all reception duties including, answering incoming calls and dealing with any queries, booking appointments, ordering of repeat prescriptions, coding letters, booking annual reviews, registering new patients using SystmOne.
About us
Royston Group Practice is a busy GP surgery with over 7500 patients. We have 3 GP partners, 2 salaried GP\’s, 2 Practice nurses, 1 Nurse associate and one Healthcare assistant. We currently also have 12 admin/reception staff including 2 secretaries
We are open Monday to Friday 8am – 6:30pm
Job responsibilities
- Greets patients in the facilities and over the phone.
- Assists doctors, nurses, and patients.
- Schedules doctors and nurse appointments for patients.
- Performs clerical and administrative tasks.
- Coding of clinical letters.
- Issues repeat prescriptions
- Maintains and keeps patient information confidential at all times.
Person Specification
Experience
- Experience of working in a GP practice
- Experience of using SystmOne
- Experience of using Microsoft Office
- The above experience is preferred but not essential as training will be provided to the successful candidate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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GP receptionist/Administrator employer: Royston Group Practice
Contact Detail:
Royston Group Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP receptionist/Administrator
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Royston Group Practice. Familiarise yourself with their services and values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Think about how your past experiences relate to the duties listed in the job description, like handling patient queries or using SystmOne.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Wear something smart and professional to show that you take the opportunity seriously and respect the environment you'll be working in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace GP receptionist/Administrator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application specifically for the GP receptionist/administrator role. Highlight any relevant experience, especially with SystmOne or in a healthcare setting, to show us you're the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Royston Group Practice.
How to prepare for a job interview at Royston Group Practice
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a GP receptionist/administrator. Understand the basics of SystmOne and be ready to discuss how you would handle tasks like booking appointments and managing patient queries.
✨Show Your People Skills
Since you'll be dealing with patients and healthcare professionals, it's crucial to demonstrate your communication skills. Prepare examples of how you've successfully interacted with customers or clients in the past, especially in stressful situations.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the role and the practice, and it helps set a positive tone for the conversation.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the practice.